[Resolved] Hypercity — ticket restaurant meal card

ArastuC

from Chennai, Tamil Nadu

Address:	Thane, Maharashtra, 400615
Website:	www.hypercityfresh.com

I tried paying for my food grocery via my Ticket Restaurant Meal Card at kasarvadavali hypercity but the transaction at FUTURE RETAIL, THANE on 01/06/2018 was declined DUE TO oUTLET/PoS not registered, even though other Hypercity store takes meal card and even in Edenred's site your store is shown as affiliate.

https://www.edenred.co.in/Affiliates/Benefits-for-Affiliates.aspx

On Edenred's site mentioned above Hypercity is mentioned as a affiliate.

Please look into this.

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Jul 11, 2018

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Jun 06, 2018

HyperCITY Customer Care's response Dear customer,

Greeting from HyperCITY feedback team!

Thank You For writing to us.

We sincerely apologize for the inconvenience caused to you.

Kindly provide us with your contact number for us to get in touch with you.

We appreciate your co-operation in this matter.

Our customer service team will get in touch with you for your concern.

For any further assistance, you are welcome to contact our customer care at[protected] any time between 09:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,

HyperCITY Customer Care