| Address: | Saharanpur, Uttar Pradesh, 247001 |
Dear sir/ madam, i am ankit arora i am from saharanpur uttar pradesh, i have santro vehicle which one i purchased from saharanpur in 2011. Now i plan to purchase new vehicle xcent sx.in july 2017 last week we plan to purchase new car for family. Vehicle is not available in saharanpur so we decided to purchase vehicle from samrithi auto (Ambala) haryana. We communicate through call about the availability and price. We tell them first our banking work complete we will transfer the amount and take the car. But they (Executive parveen) call 3-5 times in the day between 26 to 29 july for booking amount, he tell he will be adjust the amount in vehicle payment, and he not tell the refund process. Due to some misshapening we postponed the plan. Now we contact for the refund he tell us as per company policy rs.3000 will be deduct. We have no issue if parveen tell us about at the time of booking, firstly he make pressure for booking. Now want rs.3000 deduct we contact also sales manager mr lakshya, he tell us that he say to parveen for refund policy to the customer but parveen did't.
Sir i just want my all rs 5000 back.
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