| Address: | New Delhi, Delhi, 110007 |
Hi,
This is Krishan Kaushik. I own a i20/DL 12 CE 5477.
On Sunday (Nov. 6th, 2016) I handed over my car for repairs (Clutch change/ Break pads change service etc.) While handing over the car I was promised discounts on parts as well as on service/labour.
The charges worked out to around Rs. 31, 000.00. On my asking about the discount, i was flatly reused discount on parts but they were willing to offer me discount on labour charges. Moreover the service adviser who accepted the car was not available, I think a calculated move.
Despite of my reminding this everyone including the works manager refused. As i was utterly disappointed so i refused to accept discount on labour charges.
My grievance is why was i promised discount when they were not going to give it? Was it to lure me in as the repair charges were lucratively good!
I own Honda City, Maruti Baleno and have always been given what was promised. This behaviour has left me aghast and frustrated.
I hope my grievance is addressed ASAP Was this information helpful? | 
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