Hyundai Motor India — cheating authorized dealer golden hyundai salem tamilnadu

Address:

151 Salem Bangalore Main Road T.M.S Mill Compound, Jagir Ammapalayam, Salem

Dear support team hyundai,

On july 12th my xcent car tn 30 bm 1899 met with an accident. I was book rsa support on 12th and i will reach my car in the showroom on 13th morning golden hyundai salem. On that day i submitted all my documents (Rc book, licence < insurance & csr copy) same day evening i got a message from hyundai repair order no : r[protected]. From the company side they ask 30 days time to deliver my car. From 13th july still now my car is not yet ready to deliver.. Past 75 day i was following in the showroom, more than 50 + times i visited the showroom.

1. After the first month is complete i meet mr. Umapathi service manager and he asks 1 more week time to deliver the car, after that there are no updates from the manager. Then again i visited a few more times simply said still waiting for spares parts..

2. Again 2nd month completed there i was shouted at by the manager. He apologized and asked again time to deliver the car on 19th sep. I said okay take but its not resolved then you people should provide a brand new xcent car. He accepted that but no response and no updates about my car..

3. Finally i met the ceo of golden hyundai salem on the 19th evening. I kindly provide when you book my car for service and when you book spare parts for my car kindly provide the list.. He asks time to wait.. I waited around 15mins. Again the ceo called me to apologize and request to get delivery on tuesday 22nd sep i said very clearly to ceo also if its fail to get delivery you should need to give brand new xcent car from your showroom. He accept that then i get time from me upto 22nd sep.

4. Again i gave grace period 2 more days upto 25th sep.. This evening i went to take delivery of my car, still it's not ready.

So as per ceo & service manager mr. Umapathi need to honor them words need to give compensation for me (Brand new xcent).

As a journalist i gave all voice recordings who spoke with me regarding my car services status.. And i have recorded voice notes about my compensation also..
So kindly provide my compensation asap.. Otherwise i have all recorded voice notes to fail the case against golden hyundai showroom (In consumer court)