This is to bring in your notice that i booked creta e variant car from lakshmi hyundai malakpet on 9th of august 2020 with commitment of delivery in one month i. E. 9th of september 2020. To my utter disappointment i didn't get my car delivered on time on the other hand i got ill response from the sales person mohd kareem at the same time manager mr. Mujeeb got no explanation on the issue.
I regret hyundai giving statement on official page that, "our priority is customer satisfaction. We're committed to offer the best service..."
Actually the real picture is hyundai is maintaining unskilled employees without having proper information of the product which they are selling. If the car doesn't have production for two more months, why they committed for one month??
When i stepped for enquiry their hospitality towards customer is very ill. They don't have correct information even now. There is no proper coordination between the employees. Even customer care service manager riji madam had also no solution.
I'm facing problem to commute as i sold my old car. Now it's become difficult for me to bear travel expenses.
I have given you the clear picture of my situation. Hope you will soon sort my issue by delivering car and fulfill the promised commitment.
Custer care manager : riji
Contact no : [protected]
Branch manager : mr. Mujeeb
Contact no : [protected]
Sales person : mohd. Kareem
Contact ni : [protected]
Regards
Sameer (Reshma tabassum)
[protected] Was this information helpful? | 
Post your Comment