Hyundai Motor India — Fraud in service

Jatin Garg

from Hyderabad, Telangana

Address:

New Delhi, Delhi

Hello sir/madam i would like to bring to your notice an excellent fraud work done to perfection by your team in our capital state delhi on 4/6/2015 they have rectified my issue making a bill of 48000 approx and gave me warranty for 6 months that all things will be ohhk and we have rectified all the issues... Now today within 1 month my car again got the issue and they have raised me a bill of 8000 again and on arguing they said we have got my car rectified from outside. Could you please explain that after spending 48000 why will i get it rectified from outside when my all issue were resolved please look into this matter and help me out asap. Hoping too see quick reply against these frauds. Pramesh was one of the executor their
[protected] - amarnath agarwal (Car owner)

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Comments

JONNY KALRA

from Rupnagar, Punjab

This is in reference to the Substandard Car Parts (Rear Bumper) that we have bought a New white Car i.e. Hyundai I-20 Sports (CRDI) on 18/06/2014 from one of your authorized dealer M/s Barkley Auto LLP, Panchkula (Haryana).
We noticed after months that white bumper turned into yellow-ish over the period. We addressed the said deficiency and approached to the above said dealer. We requested them to fix the problem and you may get it checked from your technical team about the genuineness of rear bumper. We are into correspondence with Ms. Saroj (Body Shop Team Member) regarding the said defect and the dealer refused to change or replace the defective part which is very unfortunate & unethical. The defective part is in untouched & in intact position and we request you to please change or replace the part immediately.
Further, we are enclosing herewith the snapshots of defective part for your ready reference.

Regards,

Jonny Kalra (Car Owner) [protected]