| Address: | Kamrup Metropolitan, Assam, 781012 |
Dear sir,
Sir i am a regular & loyal customer to saraighat hyundai, guwahati. It is true i am getting fair service from them. But for last two years the horn is providing recurring problems. It works for 20/30 minutes while on run then suddenly ceases working while still on running, and gets back working after few minutes and again ceases working. This way it continues, you never know when it will work. The saraighat hyundai attended the fault and did little bit rectification work, it worked for few days and the problem started again. Finally they replaced horn with a new one on 25th april 2016, assuring me it will be ok now. After 10 months or so it started giving the same problem irrespective of a brand new horn. Now i understand the horn is to be replaced again. But question is that why should i pay for the same fault for time & again. I understand that you will acknowledge my concern & grievance, do something positive to do away the problem once for all.
With regards
Sulay kumar chanda
Sagar housing complex
Kamakhyanagar
Guwahati-781012
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