Hyundai Motor India — non-repairing of my vehicle against ro no : r[protected] dt : 17/09/2019

Address:

OFFICE NO 222,PLOT NO 55, SECTOR 15, BELAPUR, Mumbai City, Maharashtra, 400703

Dear sir,

Vehicle no : mh46z3899

I would like to inform you that i have given my vehicle (Santa-fe) at your workshop (Sarayu hyundai) at turbhe for running repair against subject job order,

I got call from your workshop after 6 days, informing the faulty ecm of the vehicle and which need to be replaced. And i immediately gave the confirmation to replace the ecm and when asked by your workshop, i also paid the some advance of rs. 20000/-.

As the said part was not availablein your workshop, they begin to search the parts, but still it is not available, and i am contacting them everyday regarding update on new part but no response from the workshop.

Further, i would like to bring in your notice that, from the day of giving my vehicle to the workshop i am travelling in paid taxis which cost me rs. 1500/- per day. And this is to be compensated by your company as the satisfactory service is not provided by your company.

Now, it is almost 1 months, but the vehicle lying at your workshop, un-repaired due to non-availability of parts,

You are requested to kindly provide the parts of the vehicle or if parts are not available, kindly replace my vehicle along with the compensation for my daily travelling.

I do not expect such type of worst services from hyundai, and what is the benefit of purchasing such expensive vehicle if the service is not provided by you.

Further, you are requested do the needful at the earliest, as i cannot afford to keep my vehicle at your workshop.

Your early action and line in confirmation in this matter is highly appreciated..

Thanks & regards

Tulshiram vitthal satre
Owner of vehicle
Mobile : [protected]