Hyundai Motor India — Not offering the service for my vehicle

Today morning have visted Himavasini Hyundai showroom at hosur to give my new creta vehicle for service, tehe staff not accepted the vehicle for service stating the reason not accpeting any vehicle with out prior booking which no one has passed the communication to me.

even after that i have requsted to accept for next avilable slot ( even after 2 to 3 days also i am willing to give for service) the same not accepted by showroom stating the reason who will take care of vehice for 3 days. which is really not acceptable