| Address: | New Delhi, Delhi, 110059 |
I am writing this out of frustration and irritation, i feel helpless and clueless after investing so much of my hard earned money to buy a hyundai car. I have lost all of my faith and trust being a hyundai customer since i never expected this from such a good brand. This isn’t the first time, i am writing emails to you but it is a again a retry for help.!!
I bought a hyundai creta (Dl8c ap 4107) from hemkund hyundai, wazirpur in the month of dec’2016… since that very first day, i felt something is burning in the car and when i called up sales guy at hemkund, he said it is because of teflon coating that they have done.
Any which ways, car was running perfectly fine but suddenly after 6 months of time, my car broke down during my way back from office to home.. I took my car to frontier hyundai, subash nagar to see what happened and i was told that clutch plates are burned because of rash driving, i am a corporate person and there is no way that i do rash driving.. But still, i took the word of mouth and trusted hyundai and paid some inr 12k-13k to get the replacement done….
Now, the second time, my broke down again in next 4-5 months and i was surprised again that now, why did it happen.. I again took my car to frontier hyundai and asked them for help… they checked and again the clutch plates were burned.. This time they said, there is some technical issue and they took care of it under warranty
Now, the third time, my broke down again in 4-5 months and i again took my car to frontier hyundi and asked for help.. They said there is a problem with cylinder and now they are replacing that as well, i won’t have to face any problem… i paid around inr 7k-8k here this time again
Now, the fourth time, this is the high time in 3-4 months, i again faced this problem and got my car again to frontier hyundai and they said, there is another cylinder that they are replacing now. I again paid 7k for the clutch plates again… this is high time and made me furious and irritated… every time, i was told it may be because of my driving which i don’t agree to.! I have others car at home and i never had any problem, you can check in your system for the hyundai cars i have used.
Now, the fifth time, now this is in within 10 days.. I felt something is burning in my car and i am sure, it is still not fixed.!!
Was this information helpful?
