VERY BAD EXPERIENCE REGARDING SERVICE IN AHMEDABAD and EVEN THEY DONT EXTEND WARRANTY PERIOD DURING SUCH CORONA PANDEMIC TIMES
I had purchased a creta petrol car from shivalik hyundai dealer from ahmedabad. Date of registration of my car is 4/06/2018. Since then I have done regular service in bagga hyundai, chandkheda nearby to my home. I noticed some gear slip issues in 2nd gear particularly from some times, but i think that problem might not be just big and in such pandemic corona times as a doctor also it was difficult for me to get checked my car so i was unable to go to service centre..then after sometimes i went to service centre at planet hyundai, khokhra, ahmedabad for check up of my car..they check the issue and gave me estimate cost of around 40 thousand rupees for 2nd gear issue... and my car is only 3 years old and it has only 32000 km run only till now, so my concern is how come in a new car such an issue might come in the gearbox.. in such a short period of time. As I have done regular services at service centre ..this is their responsibility to diagnose such gear slip issue and they hv to solve such problem at the time of service...and I hv 2 hyundai cars in my family...but very much disappointing with service . Now they r denying to cover such issue under warranty period also.
During such pandemic condition even I have heard about other auto companies that they are extending warranty periods due to corona issue globally. And even government of India is also giving relaxation in so many things for this 2 years of pandemic times.
My complaint also was registered by planet hyundai dealer from Khokhra, which is 1-[protected].
my email address is [protected]@gmail.com Was this information helpful? | 
Post your Comment