I bought Hyundai I20 sportz car on 21.05.2014.
The tyres got inflated in the time frame of four months only. I approached the agency, they asked ne to ho to apollo tyres. I went over there, they opened the tyres on my expense though there was problem in tyres and told me that there is impact. In might hit in a pit which is very normal.
They rejected my plea. The agency (Goyal hyundai, ludhiana) told me that please provide us the rejection letter of rejection, we will take up the matter with company and will replace the same.
I forwarded the mail on 07.10.2014 and continuously follow up was there from my side but there was no response from them.
I also complained at customer care but all in vain.
They do not even call me back
It's like i am begging for the problem in the things purchased from you.
This all may leads to taking harsh step.
Further i will always be promoting not to buy from Hyundai due to such a poor service. It's like you have sold the product now customer has to see bu homself if he is facing any problem. I am a banker, persons comes to me daily for car loans. Was this information helpful? |