| Address: | Chandra layout branch, Bangalore |
In the month of october 603+rs deducted from my account with out my consent. I have attached the snapshot of the same and wrote a mail to icici customer care. But after 2 days i got a reply saying that my emailid not registered with them from which i had sent a query... Hence they can not splve my issue. The email id which i registered they r telling that one m not using and also they r telling secondary email also different.. But m wondering how come i m getting monthly e-statement to the email id which they r telling not registered?!!! I asked the same to them but till now no response...
2nd issue is in the month of december i again, logged into my internet banking and changed my email id and wrote a mail to them asking about my minimum balance but after updating also they r telling the same old story that my email id is not registered..
Hence my issue is not resolved.
They r advertising their whts app service avaialability but no matter how hard u try that no is not available in whts app and no sms reaches to that number... And cc number also not reachable. Such a worst service from icici. Instead of giving such a nasty service its better to close ur bank and go... Its such a horrible experience that from past 1 month i m nt able to reach cc executives and could not solve my issue... Hopeless experience ever i had...
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