ICICI Lombard Complaints & Reviews

My (BYD Electric) Car insurance of policy no.3001/[protected]/00/000. I put my car in an insurance claim on 25/8/2022 and our surveyor Mr. AKASH VALA agreed to claim the back side part of the car on the driver side but is refusing to claim the side mirror of the driver side. While Driving a Loading Rickshaw came and hit side mirror and back side of Driver side below charging point but Mr. AKASH VALA is refusing to pass the claim for side mirror...

Through this mail, I want to highlight the fictitious debits imposed in my bank account for the health policy purchases from Icici Lombard.

In the month of August, I purchased health policy for myself and daughter and paid premium of 50596/-This premium has to be deducted in 3 monthly instalments of 17317/- per month in Oct-22, Nov-22 and Dec-22.

To my surprise on 3rd Oct and 4th Oct my account was debited...

Dear Team,
I have purchased insurance from the ICICI LOMBARD before purchasing the insurance I had the conversation with one of your team member he told me about the 95% coverage called your in the insurance then i purchased it through online.
Now the concern is that in my OLA scooter, it has an internal damage issue and now the scooter is under insurance but OLA agent told me to pay 50% amount then i called again to ICICI...

My car got accident and it was damaged only 2 parts. They claimed insurance for only one part and other part of the damaged part in vehicle not claimed. They simply telling not matching and denied the claim. It is not fair. In accident, we not sure multiple damages may happen right. If you keep doing like this, then you will lose customer....

Hi,

This is regarding late payment charges of rs 2459.14 levied to me on my credit card no. Xxxxxxxxxxxx9005. Refer attached screenshot.

I had called customer care regarding this and explained to him that i had made the payment through third party app cred and it was paid and I explained it in detail but no positive response. All my past payments have always been done before due date. Also, i'm holding salaried...

My policy number is -J9147800
policy holder name-Anuj Kumar
policy company-ICICI lombard health insurance

My wife had a pregnancy operation on 27/8/2022 at Yashoda Hospital, Kaushambi, Ghaziabad. I called ICICI Lombard health insurance customer care 4 times 10 days before the operation to ask whether there is maternity cover or not and that time all customer care people said that sir you have 100% cover and you...

My car met with an accident and got damaged. I have full insurance of my car with ICICI Lombard. After registering the claim, I got an SMS with the Surveyor Phone Number but he/she is not answering the phone at all.

The customer care is not much helpful as most of it is automated questions and answers.

My Claim No. is MOT 12569848.

I kept my car in the showroom and they are charging Rs. 250 for...

Respected Sir/Madam,

My Name is Kunal Manohar Sangle,
My Late Dad Name is Manohar Bhau Sangle,

in corona time i lost my dad,

i have my dad policy, policy no is 4080/IIHFL/[protected]/00

when i inform to icicilombard, then he say to me your policy is expired,

my question is if my policy is expired then why never inform to me via telephone either email
br...

I wanted to mention that I took a medical insurance for my family from ICICILombard and Policy number is 4128i/HSHA/[protected]/01/000. on Tuesday 19th July I had to admit my son due to heavy fever at Kailash Hospital, now today morning 22 july at around 11:00 AM doctor told me that we can go home and my son will be discharged, they sent the file for TPA approval ICICI Lombard at 4 PM and from then I am stuck here at the hospital with my son...

Dear sir, it is to bring your kind notice that my claim is rejected due to the same cause they mentioned earlier. I got a call from the ICICI Lombard representative on the 07th of July 2022, and I clearly mentioned my hospitalization cause and renewal of my policy. It is simply a matter of their irresponsibility towards their client. It is a true statement as a matter of fact I furnished below:
1. I buy this policy on 20th Feb 2020....

The policy agent got the amount Rs 15000 from me and issued the policy for another person. I have raised the complaint through mail and got the reply is found proposal number [protected] where insured name is KARAMJEET SINGH and policy 3001/[protected]/00/B00. Whether the policy is issued for other person with my amount how can I cancel the policy? . How can I get my money back. I don't want to activate any other policy bacause that issuer is...

Dear Sir,

I have received a call from customer care for renewal my helath insurance (ICICI Lombard) on 07/07/2022 & got link for the same of paynimo.
I paid the premium . But didn't get any reciept.
Please help....

Regarding my hospitalization claim, the company people simply twisted the words and still have not resolved my complaint which I made earlier. According to my policy renewal, it is said that in case of hospitalization of any of the standard listed diseases (mail has attached with the claim) if diagnosed the claim will be given but now they twisting the words and saying that your diagnosis report is not found before hospitalization and they...

It is aprise to all of you that i purchase one Bharti AXA health policy from policyBazaar online in 2017. I was regular renewing this policy from 2017 with premium of INR 4784. As well as last year in 2021 i paid INR 8065 for renewing this policy beacuse Bharti AXA increase rates.

Now in this year ICICLombard (Merged with BhartiAXA) asking for INR 17550 for renew the same policy.

I contact to customer care for...

सर मेरी पत्नी सुमन देवी ने आईसीआईसीआई लोमबार्ड से हेल्थ बीमा करवा रखा है उसके बीमार होने पर पलवल अस्पताल मे दिखाने गए जो इस आईसीआईसीआई लोमबार्ड के चेनल मे है तो उसने उसे...

The complainant was hospitalized from 04.02.2022 to 07.02.2022 and diagnosed with Chronic Anemia, Gastric Erosions, Ulcer in Z line, Hiatus Hernia, H pylori, Hypothyroidism and Organic Mania along with the chief complaint of Persistent Low Haemoglobin.
According to the first policy renewal term, it was told that some standard diseases will cover in case of hospitalization ( communication mail image attached) and expenditure of hospitalization...

गाड़ी की दुर्घटना 11.02.2022 को हुई थी। अब दुर्घटना को लगभग 04 महीने का समय बीत गया है। एक लंबी क्लेम प्रक्रिया के बाद गाड़ी मई महीने 2022 में रिपेयर हो गयी थी। जिसका रिपेयर बिल 27.05.2022 को...

Switch of health insurance from Bharti AXA to ICICI Lombard. Name of Insurer is KUMAR SAURAV but in new ICICI Lombard policy shared it is mentioned as SAURAV KUMAR which is incorrect. We paid premium and now the Policy document has this issue. I have reached out to your team 6-7 times and still issue hasn't been resolved. They keep asking documents which I have already provided. This is sort of harshment and it feels ICICI Lombard doesn't...

Dear sir/mam
I have zero depreciation insurance certificate policy no. 3005/[protected]/00/[protected]
But we didn't get benefit of zero depreciation
Motor claim no.- MOT12121058...

I take my car insurance policy from ICICI Lombard customer care internet service in Jan 2022. My policy number is 3001/[protected]/00/000 and its comprehensive policy. I faced my car accident on 17.05.20222. I raised claim to support this issue via claim number MOT12243710. This claim number is assigned to Mr. Sumit Kumar having Mobile number [protected], mail ID sumit.[protected]@icicilombard.com
On phone call and mail, ICICI Lombard gave...