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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard reviews & complaints page 47

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R
rewinsraj
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lapse from the Company in my Policy renewal

Address:Bangalore, Karnataka

My Name is Rewins Raj & I am holder of Heath Insurance Policy no. 4034i/HIR/05253672/00/000 with ICICI Lombard. I am holding this policy for over 5 years & the policy is on auto renewal on my ICICI credit card. I am also a Customer with ICICI Bank for over 10 years.

For the last renewal, the team from Lombard had called me & taken a telephonic confirmation on renewal. Since I did not get my renewed health cards...
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M
MAHESH.CHAVAN
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LATE PAYMENT FEES

Address:Pune, Maharashtra

I HAVE TAKEN A ICICI LOMBARD HEALTH POLICY ON CREDIT CARD EMI FACILITY THE EMI IS RS 302/- I HAVE REQUESTED ICICI BANK TO SEND ME THE HARD COPY OF MY CREDIT CARD STATEMENT EVERY MONTH INSPITE OF EMAIL AS I DONT CHECK THE EMAIL'S BUT STILL THEY ARE SENDING ME THE EMAILS OF CC STATEMENT DUE TO WHICH IAM FACING A LATE PAYMENT CHARGES WHICH ARE RS 500/ ON MY EMI OF RS 302/ . SO SHOULD I QUIT THE POLICY FOR THE SERVICE FACTOR OR SHOULD I...
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W
warewolfenator
from Bengaluru, Karnataka
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Wrong survey of the car.

Address:Bangalore, Karnataka

I had renewed my car insurance with ICICI Lombard on 3//3/2012 and is valid till 3/3/2013 midnight. When I signed the form the company had not mentioned about the salvage charges and no where even now its mentioned. The surveyor who surveyed my car also had no explanation to what this charge was and he admitted that there is no policy mentioned in the insurance form, but still they are charging the salvage charges. This is an open fraud by...
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A
asak
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False Statement on website

Address:Bangalore, Karnataka

Dear Sir,

i have an motor policy with ICICI Lombard Insurance . (https://www.icicilombard.com/) my policy was about to renew, and in website they have mentioned that we can renew policy by availing Interest free EMI, below is the screen shot of the information hosted on website.

link is https://www.icicilombard.com/Content/ilom-en/Images/popup/emi_inside.htm ( dated 1st October 2012).

Avail of...
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P
pranavkk
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOC REQUIRED ON URGENT BASIS

Address:Thane, Maharashtra

I am an IRDA licence holder with ICICI Lombard and my licence is expired in the month of OCT 2011. I had applied for NOC and have escalated the same to CEO of the company but i havent received any response.

The 1st mail was put on 22nd June 2012. They are not responding please help in getting the same.

My Licence No. is[protected]...
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V
vipankanwar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RENEWAL PREMIUM

Address:Chandigarh, Chandigarh

I got the ICICI Lombard Health policy (4034i/FPS/04836776/00/000) for my parents in 2009 .I am paying the regular premium from last three years .This Year I have't received any Reminder from the ICICI Lomabard regarding the renewal premium ,When I called to customer care for pay the Policy Renewal as I was unable to trace the policy papers and thinking that it is due in the month of Aug/Sep . I was shocked to hear that my policy is...
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S
shahsaur
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medical policy refund and cancellation reason

Address:Panch Mahals, Gujarat

I have buy new online medical policy on 28th July 2012 from ICICI Lombard buy paying Rs 12689.
my policy number is W-9326337.i have completed medical test on 30th july 2012 and authorize lab has take 1500 RS for it for two person which is 300 Rs more than normal fee.after two few days i got one email that your policy is cancelled but they did not given why the policy is cancelled ,they did not send any medical report copy or cancellation...
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D
drdeepak
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNDUE PAYMENT

Address:South Delhi, Delhi

Sir,
This is to submit humbly for your kind consideration the following facts-
I took a policy(HOME SAFE PLUS) from ICICI LOMBARD vide policy no-4065/ICICI-HSP/1851326/00/000 & 4013/ICICI-HSP/236573/00/000
on 15/12/2008 hor my home loan no-LBDEL[protected] from their adviser Mr Manish Gupta at Chandigarh.
However later I came to know that I had been mis-sold the policy by him leading to a prolonged paymentbr...
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D
D.DESHAKUMAR
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shame on icici lombard

Address:Chennai, Tamil Nadu

Shame on icici lombard

For more than 30days icici staff priya mob no.[protected] is not picking and before that she said you can call me for claim and other purpose regarding insurance.....
Before paying icici is speaking well and after paid none will help.....Icici lombard is 100 % cheat.......


I am d.Deshakumar from chennai my mobile no. Is[protected] i am a icici lombard policy holder from june...
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R
Rishi Yagnik
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim Rejection

Address:Mumbai Suburban, Maharashtra

Hello,

I would like to mention you that I have been cheated by ICICI Lombard Insurance Sales and Customer representative.

Here are my policy information :

Policy no :4034i/fpp/02609255/02/000
Start Date : 8th Sep 2007
Policy Holder Name : Jyoti Yagnik

AL Number :[protected] for the claim which got rejected on July 7th 2012.

I am a payee for my mother's...
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L
lvnath2011
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Unbearable heavy penalties

Address:Vadodara, Gujarat

Dear Friends, I want to share my experience on mediclaim policy purchased through telephonically from ICICI Lombard Genl. Insu.Co.Ltd. When I was purchased mediclaim policy six years before they have not CLEARLY mentioned any where about cancellation charges OR the sales executives not explaining about cancellation PERCENTAGE whenever they are calling the customer for renewal purpose. If you are going to CANCEL the mediclaim policy even...
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S
shashirehapade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

monetary loss of 30000/ to 40000/- due to wrong info provided by Customer care executive

Address:Mumbai City, Maharashtra

Myself Shashikant Rehapade and working with MSCI services Pvt. Ltd Mumbai.
have customer id-ICICI/MCI/00/000000/141/S
I am about to admit my spouse for her maternity on 22nd Sept 20111 and suddenly today I came to know that I am just eligible for another 1000/- as my claim amount.
The reason I have been told is that I have already claimed remaining amount of Maternity limit of 50000/-.
But in month of May/June...
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K
kumar.pramode07
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in claim money

Address:Dakshina Kannada, Karnataka

i pramode kumar, bearing icici lombard policy no 3005/68070672/00/B00. claim amount not yet passed. it was nearly a week ago. 3 days back (19/6/2012) i visited the mangalore office. but kiran ([protected]) said, the amount will be deposited on 19 or very next day 20th. but still today (22/6/2012) money not deposited. today i contacted him over telephone , he is saying, it will be deposited on monday. actually, they don't have work on...
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T
tamilselvan.mv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

4 wheeler Insurance

Address:Bangalore, Karnataka

Hi,

I had made a payment of Rs.9529 towards renewal of my 4 wheeler insurance with ICICI Lomabard. Since then till now my policy has not been issued inspite of repeated complaints with their customer care. They giver an assurance that insurance policy will be delivered in a day or two however they have been sending only the old policy and not the renewed one. This makes me feel that they are cheating and looting my money without...
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C
chirag03arora
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Denial of claim without any relevant reason

Address:Delhi

Dear Sir
I bought a bike(Karizma) in April 2010 from Khanna Automobiles Tilak Nagar and from there only I took the insurance i.e from ICICI Lombard. They gave us papers which included the insurance of bike as well as the accidental/death insurance. There were no papers regarding any terms and conditions and neither they informed me about any terms and condition and neither I signed any. i had an accident and asked for claim for the...
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V
veterinary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not ready to renew my policy online as I am away from india for the period of renewal

Address:Bangalore, Karnataka

REFERENCE:

Policy:4034i/hir/w-1708697/01/000
ID-[protected]

Since I am away from India I requested to renew my policy on online so that I can pay by my debit card of HDFC Bank. My policy expires by 21 May 2012. I tried my best by contacting customersuport They merely gave me the above mentioned ID. Also informed me that the policy will be online.But till date it never appeared on line. I have already...
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A
Amitabha Bandyopadhyay
from Kanpur, Uttar Pradesh
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Did not offer promised benefit

ICICI LOMBARD is a company that is designed to cheat customers. I am the proposer for a policy for my mother. I have been renewing it every year since 2008. In 2010 my mother got hospitalized in an emergency. She was taken to a in-network hospital. ICICI-LOMBARD denied the CASHLESS benefit saying that her policy is not valid. I confronted them with the documents but they put all sorts of bureaucratic hurdles in the way. Six months went on,...
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P
padmavati326
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance

Address:Ahmedabad, Gujarat

Dear Sir,
I am Pravin R Shah, from Ahmedabad. In Dec 2009 i purchased Maruti Swift VDi, from kataria Automobiles, Ahmedabad with ICICI Lombard Car Insurance. "My car was running fine, but on date[protected] while driving the car my driver and my nephew were going to home at prahladnagar, suddenly some smell started coming from the car and immediately on the way they stop and leave the car at usmanpura under bridge and...
+1 photos
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N
Narendra Kalyankar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cover note issue on 16/08/2010 but Policy not issue yet.

Address:Pune, Maharashtra

I paid Rs.18,100/- by cash through M/s Wings Travels, Pune- 411006 on 16/08/2010 for Insurance policy of my new Tata Indica Car, ICICI Lombard gen. ins. co. Ltd. Policy cover note no. GG 2035979 Dtd 16/08/2010 and Wings Travels Cash receipt no.RC-AUG-064 Dtd. 16/08/2010 . Policy premium is Rs. 13,400/-, I asking for policy to ICICI Lombard, Sorabh hall Building, Pune and Wings travels, Pune- 411006; these people are not able to give me my...
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D
Desakumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG INFORMATION

Address:Chennai, Tamil Nadu

Respected Sir/Mam,
I am D.Deshakumar who have an mahindra xylo car,my car insurance renewal is on 10th April 2012 i already have an insurance with TATA AIG.But recently a marketing person from ICICI LOMBARD name SASIKALA called me an gave me wrong information that they have a tie up with INDIA GARAGE and she offered me discount and took a cheque for Rs.15,612 for my car insurance renewal.I also gave the...
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