Icici Lombard — service not done

Address:560017

Dear sir,

Problem is not solved, car inspection done once and they agreed to replace the key, few days later they told me visit office and provide all required documents as per the call i went to lombard office mysore and submitted all the documents. Till now i didn't get any call or information, i only called them again and asked status.
Now they are saying want to inspect car again.
How many times you're doing inspection. Do you i think i don't have any work to go here and there?
Why you didn't tell all rules and regulations before taking policy?
Executive called me many times to renew insurance why same response not there after paid money?

I will not come again for inspection because its already done and provided all documents including cheque, aadhar, pan, dl, rc, insurance and claim form.

Are you giving any loan or any assets to take these many documents?

Anyway i have submitted all of them.

Do needful...

Thanks
Manjunatha u
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ICICI Lombard customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
ICICI Lombard Customer Care's response
Dear Manjunath,

Apologies for the inconvenience caused. We have made a note of your concern. Kindly share your contact details for us to check this from our end.

Regards,
ICICI Lombard General Insurance
Jul 15, 2019
Updated by manjunath praghna
Ph: [protected], [protected]
Mail: manjunath.[protected]@gmail.com
Verified Support
Jul 16, 2019
ICICI Lombard Customer Care's response
Dear Manjunath,

We again request you to share your policy and contact details as we are not able to view it because it is in a protected text.

Regards,
ICICI Lombard General Insurance.
Jul 24, 2019
Updated by manjunath praghna
Policy No. 3001/[protected]/00/000
Ph: [protected], [protected]
Verified Support
Aug 08, 2019
ICICI Lombard Customer Care's response
Dear Manjunath,

We again request you to share your policy and contact details at [protected]@icicilombard.com as we are not able to view it as it is shown in protected text.

Regards,
ICICI Lombard General Insurance.
Aug 09, 2019
Updated by manjunath praghna
Policy No. 3001/[protected]/00/000
Ph: [protected], [protected]

How many times you're asking details?
Irresponsible, ICICI Lombard people sent my all the documents (which I submitted for claim including cheque) to my home address through professional courier on 14th July, till now I have not received documents, I called Vijayanagar professional courier many times every time they were creating new stories finally now they are saying documents are missed somewhere.
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