| Address: | ICICI Prudential Life Insurance, Mumbai, India |
I am receiving calls from ICICI Prudential Life Insurance offices located in Chennai, Madurai, and Coimbatore to surrender my policy before maturity. Even the ICICI Pru branch manager is involved in this issue. They are calling and asking me to close the existing policy and reinvest in other insurance policies. I suspect this is a scam. It is unethical. They know all the details of my policy number, fund allocations, policy numbers my mobile number, etc., despite repeated complaints to customer care, ICICI Pru Life no action has been taken. I also received an email from Amrish Kumar B, Branch Manager ICICI Pru Life Madurai, in his email there is a relationship manager called J Vincy who called me and asked me to reinvest my policy. I suspect that they are agents working under ICICI Pru LIfe who frequently contact the policyholders to terminate the policy. If the policy is completed, then ICICI Pru Life has to pay the policyholder with bonuses and other extra amounts (wealth boosters).
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