IDBI Federal — refund against the cancellation of policy

Good afternoon,

Myself mr. Kashyap yagnik (Idbi client no – [protected]) from surednranagar, gujarat writing this mail regarding my complaint of idbi ferdeal. I had took a child insurance policy for my daughter (Policy no.[protected]) from idbi agent mr. Harsh acharya (Mo: [protected]) last year, and have paid the first premium of 63, 000. Now due to poor economical position i am unable to pay the second premium and so from last 2 months i am continuously trying to contact agent and also mailing them regarding my cancellation, but i am not getting any response from their side. And now after 3 reminders they are telling me that my case is lapse now and i wont get any refund.

So, now please suggest me further process to get my refund. Please do the needful.

Thank you,
Kashyap yagnik

(M). [protected]
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Dear Kashyap,
Kindly share your policy details (Policy No. and full Name of the policy owner) on [protected]@idbifederal.com. We will look into your complaint and revert on this immediately.
I am holder of Life insurance Policy from IDBI FEDERAL.
Policy Details are as Under:

Client ID: [protected]
Policy No:[protected]

I am owner of the above policy and do not want to continue with the policy any more.
Please send me the details to encash it.

My email is:
invest.[protected]@gmail.com

VERTIKA AGRAWAL

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