[Resolved]  Idea Cellular — Netsetter recharge

Address:403601

I am using idea netsetter having number [protected]. I have recharged my netsetter on 31 Nov.2015 with an amount of Rs.651. but that was finished within 7days only and speed of internet reduced to 40kbps. So again I have recharged my netsetter with an amount of Rs.249 on 13th December at around 11 AM. but the speed is still below 40kbps. I have attached here with two images as a proof 1. email copy showing the recharge transaction 2.speed graph
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Aug 5, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

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