[Resolved]  Idea Cellular — Not activated pospaid SIM card

Address: 560040

Website: www.ideacellular.com

Dear Sir/Madam, In the month of November 2015 3rd week i have requested for the new connection in the web site http://www.ideacellular.com/ direct to the company. i got the cal from them on 21st nov 2015 from the PH No -[protected] claiming that they are a part of company from Amber group they collected the amount of Rs 400/- and ID Proof and gave a sim and the no ([protected]) but till now it has not been activated. Regarding the problem i have called so many times to the company and visited to the outlet twice also but no one has helped me each and every person whom i have Contacted in customer care says its not my department i dont have details. i have been calling them so many times no one have picked the cal no response at all and the no which have been mentioned in the Amber Group it reaches for some other person. To day on 7/1/2016 whe i have enquired about that connection in the call center they told no ([protected])has been activated in some other name, in last month when i enquired it had loged in my details in the name of Akshatha and they said they will be visiting for verification no one turned up, but now the no activated in some one else name. What About my Amount and Connection Actually i had heard about some one cheating people in the name of company by collectionf money and all to be safer side i made a request through website. But i could nt belived that after go through direct website of the company for new connection then also im facing the same problem i will be happy if i get refund