[Resolved]  Idea Cellular — Reg. Port out of no. [protected]

Website:www.ideacellular.com

Sir,
I am serving in the CRPF which is fully nationalized job. during my posting at west bengal a mobile number-[protected] purchased by me from Uninor cellular. Due to cancellation of licence o[censored]ninor (West Bengal) i was port-in my aforesaid number to Idea cellular(west Bengal) and used continue for the period of 2-3 years.

As mentioned, i was transferred from west bengal to Delhi during august-14 and using mobile No. [protected] continue. But due to burden of roaming charges i want to port out my aforesaid number into BSNL(M.P.) i.e. my Home state and a roaming free network. for this i was applied with BSNL a/w unique UPC No. on 05/12/2015. I was provided UPC No. again two more time to representative of BSNL Chhindwara, M.P. and also contacted the representative of Idea Cellular West Bengal through mobile Number and through email i.d. appellate.[protected]@idea.adityabirla.com on 25/01/2016, 28/01/16 and 02/02/2016 but neither my Number ported out to BSNL(M.P.) nor any fruitful response received so for.

Kindly look into the matter and take remedial action.


Neetesh Singh Raghuwanshi
Contact No. [protected]
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Apr 11, 2016
Complaint marked as Resolved 
Finally my number ported out from Idea Cellular on 04/04/2016 and four months.
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
How much type will be taken for this little job. Let me explain. I am waiting since Dec-15
Sorry I want to say that how much time will be taken for this little job. Let me explain. I am waiting since Dec-15.
Dear Customer,

As per your telecon with our customer service associate on 2nd Feb 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
@ Idea Cellular Customer Care - Today again a hanging call(Missed Call) made by your representative with No. [protected] at 11.55 hours which is to short that i can't receive the call. So please intimate me that you are not trying to verify me through a call than why putting hanging call(Missed call). Please check the issue and solve it immediately.


Neetesh Singh Raghuwanshi
Contact No. [protected]
My problem still unsettled. Request do some thing to solve the issue.
any solution of my complaint.
Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
My issue still unsettled. As discussed i contacted over number No. [protected] today but your representative denied for to process my complaint and directed to contact any retailers.

Request look into the matter and take appropriate action for early settlement of the issue.

Thanks

Neetesh Singh
No. [protected]
My issue is still unsettled and i am provided UPC code yesterday to my willing network operator (BSNL MP)

Kindly look into the matter and issue suitable direction to concerned department / operation for port out/in my idea west bengal No. [protected] into BSNL MP.


Neetesh Singh
No. [protected]

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