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IDP IELTS Complaints & Reviews

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Last updated May 3, 2024
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IDP IELTS
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IDP IELTS Phone Numbers

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+91 12 4441 1888
692
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IDP IELTS Head Office Address

61, 2nd Floor, Chimes Building,Sector 44
Gurgaon
Gurgaon District
Haryana
India
122003

IDP IELTS reviews & complaints(720)

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S
Saswat Behera
from Gurgaon, Haryana
May 3, 2024
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IELTS by IDP India is a scam

I took IELTS for the second time after getting overall score of 6.5 in first attempt, where itself I felt the test is a scam. But then I thought of retrying it and prepared well through a coaching and appeared for the second time where I scored overall 8 but again they knowingly lowered my mark in writing to 6.5 where in the first attempt I scored 7. So they knowingly force candidates to retake this exam again and again. But this is not the...
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T
Tenzi98
from Darjeeling, West Bengal
Nov 30, 2023
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The money was deducted from my Bank account but slot not booked

I was booking for 27th Jan 2024 Ielts slot in siliguri but I after I completed the payment, I didn’t get any confirmation instead i got an email saying “Complete your booking”.

My passport no - R7590166
My upi id - [protected]@upi
Full Name - Tenzing Tshering Bhutia...
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H
hamjot
from AMRITSAR, Punjab
Nov 28, 2023
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Refund not returning

Address:Global Gateway Towers, Tower-B, 5th Floor, Sikanderpur Ghosi, Sector-26, M.G. Road, Gurugram -122002 Haryana, India

I made a payment to Website IDP but they didn't receive later amount was credited to their account but now they are not refunding without chargeback email from sbi and my branch manager is saying we don't have this facility.
Hello sir, mam
I want to highlight my complain I made a UPI transaction Gpay on 24th July 2023 to a IDP website for my exam at the time of payment my amount was deducted but registeration for exam was failed...
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M
Meet1911
from Nadiad, Gujarat
Oct 10, 2023
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Urgent: Non-receipt of Confirmation for IELTS Academic Test Booking on 10th October

Address:Kheda, Gujarat

Dear IELTS IDP Team,

I hope this message finds you well. I am writing to express my concern regarding the non-receipt of a confirmation email or message for my IELTS Academic Test (computer-based examination) that I booked on the 10th of October. The scheduled test date is on the 14th of October, in the afternoon. Given the proximity of the exam date, I am understandably anxious about this oversight.

To provide...
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S
Smritisian
from Delhi, Delhi
Oct 5, 2023
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Request to Initiate Refund

Address:Nehru Place

My name is Smriti Sian, and I recently registered for the IELTS examination through IDP. I am writing to bring to your attention a matter of concern regarding my recent transaction.

On 4.10.2023, I made a payment of INR 16, 250 for the IELTS examination, with the payment ID Number [protected]. However, to date, I have not received any confirmation email or communication from your end regarding my registration for the exam. br...
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D
DalyR
Sep 20, 2023
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Results withheld without providing reasons

Address:Times Point, 1st Floor, Above Axis Bank, No. 30, Doddanekkundi Industrial Estate, Graphite India Main Road, KEB Colony, Industrial Area, Hoodi, Bangal

My results have been withheld without valid reasons and I'm not receiving proper responses to multiple emails regarding the same. I attempted the computer-delivered IELTS twice, first on 10th Aug, 2023 and second on 30th Aug, 2023. Since I got only a band 7 on the first attempt, I prepared very hard for the next 20 days and attempted again on 30th Aug. This was the one I was expecting better results but results have been withheld. I've paid...
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Address:Gurgaon Sector 26, Gurgaon, Delhi

Hello,
Respected Sir/Mam,

I am here to inform you that today(11th September 2023), I booked IELTS Pen and Paper based test for Exam to be held in 23rd September, at 12:55 PM noon time.
The amount Rs. 16250 however was deducted from my account but the slot has not been booked yet. This means that Confirmation regarding payment and test still has not been sent to me yet. I have paid the amount through Google pay...
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A
Ashrithashettymd
from Bengaluru, Karnataka
Aug 11, 2023
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Regarding not receiving confirmation email and payment success

Address:Bangalore

Hi
Candidate name-Ashritha Shetty M D
mail [protected]@gmail.com

I haven’t received any mail of confirmation or payment success on August 10th 6.01pm when the payment of 16250 was made to the IDPEducationprivatelimited for the ielts registration of September 2nd and the money is debited from my account however i havent received any confirmation mail or payment success on the same. Can someone look into...
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S
Sushilbhagat12
Aug 10, 2023
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I haven't received any confirmation email or SMS

I hope this email finds you well. I am writing to express my deep concern regarding my recent IELTS exam booking for 26/08/2023.

I successfully completed the payment process, and the required amount was debited from my bank account. However, to my dismay, I have not received any confirmation email or SMS regarding my booking. This lack of communication has left me feeling worried and uncertain about the status of my reservation.br...
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S
Syeda Tabassum fatima hussain
from hyderabad, Andhra Pradesh
Aug 10, 2023
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Staff Negligence affecting score

My name is syeda Tabassum fatima hussain, passport no. X7144722 and my test centre was idp cd test centre, jubilee hills, Hyderabad.I Took IELTS GENERAL CBT TEST ON 5TH AUGUST 2023 . At the very beginning of the test the male examiner did not restart the computers for us .He saw that we have entered our login details and still our test was 0% loaded .He saw this on our screen and simply walked away.Later on a lady faculty came and she asked...
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A
Aaftab Kamal
Aug 4, 2023
Aug 5, 2023
This thread was updated on Aug 5, 2023
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No Acknowledgement of receiving Funds

Greetings,

My name is Aaftab Kamal. I paid for IELTS UKVI pen and paper exam on 4th August.

I didn't got a registeration mail and I have no response from your company about receiving my payment.

I have attached below all my details Student Registration Details Form and Screenshot of my payment made by using G-Pay.

Please send me confirmation that you have received the payment....
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S
Shumir
from Delhi, Delhi
Aug 2, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Test results not declared

I had appeared for the IELTS general test conducted by IDP on 24th Jun 2023 and I had paid INR 16500 for this.

The result was to be declared on the 13th day. However, they have not released my result till date and it has been 1 month.

The reason stated by them is that they withhold results from time to time to check the effectiveness of their processes.
How can they withhold any ones results to check the...
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M
Mukka Sai Srinivas
Jul 31, 2023
Aug 5, 2023
This thread was updated on Aug 5, 2023
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Money deducted but not received any confirmation mail after payment it was showing error 404

Address:Khammam

Hi this is Sai Srinivas Passport ID: Y5309955
I have booked for IELTS test on August 5th 2023 after all the process and succesful payment it displayed an error 404 money got deducted but i have not recieved any confirmation mail yet please respond ASAP...
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M
Mukka Sai Srinivas
Jul 31, 2023
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Money deducted but not received any confirmation mail yet

Address:Khammam

This is Sai Srinivas i have booked for IELTS test through IDP IELTS site on AUGUST 5th 2023
Money has been deducted but i have not recieved any confirmation mail or message....
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Address:Hyderabad

Hi Team,

I enrolled to give exam for acedemic on 19th Aug 2023, I did booked my slot too but duirng payment my transaction got failed in 1st attempt which is through UPI( Phone Pe) as the payment done in 2nd attempt. I can see the 1st attempt transaction got successful. Kindly, Please refund that additional amount paid(16, 250 Rupees). I mailed and called Customer Service no responses yet.

Please find the screen...
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P
Pankaj@07
from Anand, Gujarat
Jun 29, 2023
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Money was debited from my account and no confirmation is provided.

Address:Anand, Gujarat, india

On 27th June i booked a ielts test from IDP INDIA website, money was debited (₹16250) from my bank account but no conformation is received.

Many time i call the coustomer care but the said one thing only that money is refunded in 7 to 10 working days.

Please help me to get my money back as soon as possible....
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N
Namrata2023
Jun 24, 2023
Jun 27, 2023
This thread was updated on Jun 27, 2023
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No confirmation email received from idp

Hello, Namrata Anand this side, i want to notify that i filled my ielts exam form yesterday by my mobile phone.
After filling all the details, I proceeded towards paying the exam fees of 16, 250 through UPI via Razor-pay. The payment got debited from my bank account but as soon as I reached back to the IDP website, it started showing 404 error . Message from bank account came regarding the debit but I haven’t received any confirmation...
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N
Namrata2023
Jun 24, 2023
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No confirmation email received

Hello, Namrata Anand this side, i want to notify that i filled my ielts exam form yesterday from mobile phone.
After filling all the details, I proceeded towards paying the exam fees of 16, 250 through UPI via Razorpay. The payment got debited from my bank account but as soon as I reached back to the IDP website, it started showing 404 error . Message from bank account came regarding the debit but I haven’t received any confirmation...
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H
Happi maan
from Gwalior, Madhya Pradesh
Jun 23, 2023
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Have not received confirmation letter after booking exam

Address:Gwalior, Madhya Pradesh

Hello, Harpreet this side, i want to notify that i filled my ielts exam form yesterday along with my 2 friends by our mobile phones.
After filling all the details, we proceeded towards paying the exam fees of 16, 250 through UPI via Razorpay. The payment got debited from our bank accounts but as soon as we reached back to the IDP website, it started showing 404 error . Message from bank account came regarding the debit but we haven’t...
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K
Kanu5
Jun 8, 2023
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Payment done but no registration

Address:Gurgaon

I made payment through qr code by scanning it through pyatm scanner. The payment was successful. But, i did not get any confirmation mail or registration details after that.
Please resolve this issue asap.
Either let me know if am registered or refund my amount asap.
The money was deducted from my account...
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