Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir,

I had filed an TDR for a ticket in which i and my wife were supposed to travel. Following are the details:
Details of the Journey:
TRAIN NUMBER : 22943
PNR : [protected]
TRANSACTION ID: [protected]
DATE OF JOURNEY : 17 SEPTEMBER 2023
BOARDING : VADODARA, TO : INDORE
PASSENGER NAMES : PRANAY JOHARI, KARISHMA NAGAR

The reason for raising the TDR is...

I had booked a two-way ticket from IRCTC and while selecting my berth preference, I had opted for a lower berth. However, I was not allocated a lower berth and this has left me feeling quite disappointed. To add to my concerns, my mother is traveling with me and she is over 50 years old and has health issues. It would have been very helpful if IRCTC had given us the lower berth as per our preference. What is the point of choosing the berth,...

Hi, I had booked train ticket on October 8th 2023
SMVB DNR SPL (03252)PNR: [protected]

23:25 | Smvt Bengaluru (SMVB)14h 15m13:40 | Vijayawada Jn (BZA)Tue, 31 OctWed, 01 Nov

STATUS: BOOKED
Boarding Station: Smvt Bengaluru (SMVB)
3 Adult | 0 Child | Sleeper (SL) | General
Passenger Information
1 Janardhan63 yrs
2 Radha Rani54 yrs | Female
3 Priyanka31 yrs
Booking...

Dear Sir/Madam, I had booked a ticket from LKO to HW journey date 04-Oct-2023, but the train got late from more than 38 hours.I had filed the TDR on 05-Oct-2023 08:53 HRS.The status of TDR showing CR Repudiate. I was waiting for the train but the train got late so much so I have filled the TDR afte talking with IRCTC customer support 139 as passenger not travelled. They have ensured that I will get the full refund. As per rule total amount...

I recently received a notification stating that my TDR filed against PNR Number [protected], for the train on 2nd October 2023, was repudiated due to an "Invalid TDR Timestamp: DELAY." However, I would like to clarify a few points regarding my TDR submission:

The train on 2nd October 2023 was delayed by approximately 10 hours, preventing me from travelling.

I filed the TDR at 13:18:42, which I believe was well...

I got a mail from IRCTC saying that My TDR request Repudiated through EDR/ECRS.
Dear Sir
I have filed a TDR ([protected]) for the below mentioned Details
TDR Date: 01/10/2023
PNR No.: [protected]
Train No: 22653
Passenger: 1
Date of Journey: 01/10/2023
Reason: Train Late More Than Three Hours and Passenger Not Travelled

as i found that that the accident was happened...

KCG MAQ EXPRESS (12789)Transaction ID: [protected]

RENIGUNTA JN (RU)KOZHIKKODE (CLT)
STATUS: NOT BOOKED
Journey Date: 26 Sep 2023
Transaction Amount: ₹ 1093.95...

Hi my name is vijay kumar and i have booked an e-ticket from mur mankapur to vglj virangana lakshmi bai on 22 may2023 but because the train got diverted and could not stop at our destination station, therfore, i had filed a tdr as per suggested from irctc coatumer care but today i found that my tdr got r repudiatrd .Kindly do the needful the details have been attached as.Pnr number - [protected], mobile number - [protected]. Please check the...

Hi Sir/Madam,

I got a mail from IRCTC saying that My TDR request Repudiated through EDR/ECRS. I should get the refund, but I got repudiated mail. I have added the mail screenshot below. Please check it.

I have filed TDR against PNR Number [protected] with reason Train Late More Than Three Hours and Passenger Not Travelled. We haven't travelled in train as it was delay by more than 4.5hours. But we didn't get...

Dear sir,
I have received tran cancelled massege train no 12156, and after two days received restored massege.
When I filled TDR before 4 hour, he gave error message "TDR file 30 minutes before departure", and than I filled TDR, 30 minut before than he shown error msg " TDR file before 4 hours.
I also many times complaint e-tickets & care mail id in IRCTC but he not provide any solution/ refund
My PNR no is [protected].br...

Dear IRCTC Customer Support,

I hope this message finds you well. I am writing to express my deep dissatisfaction and frustration regarding the recent ticket refund request I filed for PNR Number [protected]. Despite the train being delayed by a substantial five hours, my Ticket Deposit Receipt (TDR) was unjustly rejected.

I filed the TDR with a legitimate reason, "Train Late More Than Three Hours, " along with...

So this is Rajdhani Express
Reaches the Delhi Station 2.45 minutes late from the time given.

Tdr files goes rejected.

Whole live of traveling Seems so vague in this.
If Luxury has a price and saving time and reaching to hostel and college has a price. we have paid.
But wat if the train is delayed.
The first ac ticket for 4 hours journey will go waste.

As the train was...

I have filled TDR with PNR number "[protected]" against train is late by 3 hour and passenger did not travel but TDR is rejected, as I received message from rail that "train is running late by 09:09 hr. from the last destination" and station manager was also confirm that train are running late but why my TDR has been rejected and to whom should I concern regarding my refund, and proof should I present regarding my refund, and who is responsible...

I was traveling in train no 01026 from Bhusaval to Dadar on date 22/09/23 and train is late by almost 7 hours and train is cancel from thane to Dadar
and I have to travel by local train form thane to Dadar and TTE file penalty again us. train no 01026 is special fare train which ticket is almost 30% more...

Ticket booked for 2 passengers on Train No. 09628 with following details -

Train No. 09628 (SUR ALL SF SPL)
Journey Date : 15. 09.2023
Passengers : Rajat Kar & Pratap Raj Kumar
Boarding time : 7.50 AM
Boarding Station : Nagda JN
Destination : Kota JN

Train was delayed by 7.30 hrs on the said date and TDR filed at 06.42AM for refund claim.
TDR status shows : CR REPUDIATEbr...

Dear Sir/Madam,

I am writing to complain about the repudiation of my TDR for PNR [protected], dated 05-Aug-2023.

I had booked a ticket in ixigo app from SMVB to PER on 05-Aug-2023, but the train got late from more than 3 hours. I had filed the TDR on the same day at 09:19 hrs. However, the status of my TDR is showing as "Case Repudiate" with the reason "NO EDR HAS BEEN FED AGAINST THE PARTICULAR PNR AS PARTY...

Dear Sir/Madam,

My PNR: [protected] for train journey was planned on 8th September 2023 23:25PM from SMVT Bengaluru to MAS Chennai.

But unfortunately I received a message from irctc stating my train is delayed and scheduled to departure by 09.09.2023 07:00AM from SMVT Bengaluru.

So, I initiated a TDR filing on 8th September 20:07:47 PM stating the exact reason of "Train late more then three hour...

Booked 3AC in Avadh assam 15909 for 11th sept to travel to Bathinda junction from New Delhi.The actual departure of train was 4:25 pm but it was late by more than 3 hrs due which i filed TDR before the actual departure of train mentioning the reason train was late by more than 3 hrs and passengers didnot travel.But the current status of TDR says CR Repudiate .As i followed all rules to file tdr kindly initiate my refund process as soon as...

I booked a train ticket on 15th sept for the 16th night train using my account and now today on the 16th i cant access my ticket or account as it keeps showing invalid username and password. I tried changing the password twice through otp sent to my email and phone number. It still show invalid username and password thou the email sent with opt has mentioned my username : dharunya20...

Sir I booked retiring room on10/1/2024 to 11/1/2024 on Howrah.My money is deducted from my account but room is not booked..Plz refund my money......