The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
We visited from Ludhiana to Tirupati in 3A class by Navyug Express train No. 6688. The date of Journey was 10-Oct-2008. Our PNR No. is [protected] and transaction ID is [protected].I booked this ticket by IRCTCs e-Ticketing Service. After booking the IRCTC delivered a ticket on my e-mail and I taken the printout of that ticket. When we reached at Tirupati station on 12th morning, a lady staff member demands the ticket to see and we shown the...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
It is a surprise that on cancellation of the train due to Railway's internal policy, rather than being compensated for the inconvenience caused, Passengers have to wait for more than 3 months to get the refund( as stated by the IRCTC customer care, Reading the Policy of Refund)
Ajmer shatabadi was cancelled due to Gujjar's Voilance in Rajasthan on 02/06/2008 and to get the refund I had to write 3 times to IRCTC & wait...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I had booked a railway ticket on August 2nd PNR PNR - [protected]. I had sent an email to IRCTC on [protected]@irctc.co.in on August 4th and August 7th asking them to cancel the full ticket. They never responded to me and when I called them after the journey date they told me they can only give me 50% of the refund as the journey date has passed and they have not received my emails.
I had cancelled a ticket vide tr.no.[protected] PNR [protected] on dt. 410�8. no amount refundedcredited to my account till date.pl refund the due amount immediately--r.k.kurapa....
i got e-ticket duly confirmed no. [protected] with transaction ID [protected]. I am not able to digest that without getting the money how can thay confirm the ticket. Secondly more over after confirnation they have cancelled my ticket without any inforamtion. i have to travel tomorrow with my family and due to unavailabilty of ticket i am not able to travel. who is responsible for this harrasment ??????????...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have booked a ticket PNR[protected], Transaction ID [protected] from Duvidha(DVD) to Howrah(HWH) by 8646 on 20-Jun-2008. Due to flood in Orissa, 8646 East Coast Express was short terminated at Vizag. Hence I could not make the journey.
I was informed that I will be eligible for full refund as I had not made the journey. But I was not able to cancel the ticket online as it stated Charting Done.
br...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Dear Madam/Sir,
I had purchased an e-Ticket, details of which are written below :
Transaction ID : [protected]
PNR No. :[protected]
Train No. & Name : 8409/SRI JAGANNATH EXPRESS
Date Of Journey : 05/6/2008
From : HOWRAH To : PURI
Date of Boarding : 05/6/2008
Boarding : HOWRAH Resv Upto : PURI
Total Fare : Rs. 1570.00
Adult : 2 Child : 1
The above train had...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I could not cancel my wl tatkal ticket pnr no : [protected] from cstm to lucknow just because the website was under maintenance. I have lost rs 600/= due to negligence on irctc part. Cant they maintain there website during 11.30 pm to 5.00 am. Also i could not cancel my cnf ticket from adi to bct pnr no: [protected] which has costed me rs 144/= this is my case consider thousands of cases who haven't complained.. Irctc helpline numbers...
This is regarding an ecommerce transaction in India with possibly
India's largest ecommerce website - irctc.co.in which is a monopoly,
the only authorized online reseller of Indian Railway tickets.
Cleartrip and any other websites which offer the same service are
downstream from IRCTC and offer enhanced services with additional fees
to make up for the deficiencies of IRCTC, a Government...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
In spite of repeated requests, no action has been taken by you. It is unfortunate that India being a developing country the customers still have to face problems which leads them to financial losses.
I have booked the tickets through IRCTC bearing PNR no. [protected], [protected], [protected] booked on 5/9/2008 which were supposed to be delivered through the reputed Overnite Express courier. Unfortunately no initiative has been...
After selecting train, class, etc and entering whole lot of information, this website says 'Could not retrieve Accommodation availability. Please try again later.'
It is very simple for website deleoper to display this message but he does not understand pain of entering everything multiple times to get one ticket booked.
Why can't this web site remember user inputs and try again on its own?...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
General Manager/Operations,
Indian Railway Catering & Tourism Corporation,
9th Floor, Bank of Baroda Building,
16 Parliament Street,
New Delhi - 110 001.
I have an issue in the website where I cannot access my booked tickets. It shows Unable to Retrieve Due to Communication Failure. I have called up IRCTC help desk lot of times and still do not have the issue resolved. They...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
i'm unable to book a ticket in IRCTCT web site. when i'm providing the stations it is giving the message like " sorry no matching trains found" . but i had booked so many tickets with the same stations. please explain about that. why it is showing like that
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I HAVE APPLIED FOR IRCTC SHUBHYATRA CARD ON 31/7/08 AND PAID THE FEES ON THE SAME DAY THROUGH CREDIT CARD.BUT FAIL GET THE CARD TILL DATE.
ITS NOW ONE MONTH FROM DATE I APPLIED.
AS PER THEM CARD SHOULD REACHED APPLICANT WITHIN 14 DAYS.
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I had booked seven tickets from Manmar (Jn) to New Delhi railway station for 31/03/2008 but because of thier way of printing of time, we couldn't catch that train and we have been told that you will get 50% of your money with in 3 months span of time. I forwarded my request for Refund and cancellation of my all seven tickets on 04 April 2008 and I got a confirmation mail fro etickets that w'll process your request to your concerned...
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
I have been trying to resolve the issue since 15 days now. Written several mails and called up to the IRCTC customer support (non-toll free STD numbers) many times and everytime recieving same answers.
I had booked two tickets on 16th Jun 08 with total amount 1435Rs.
After the cancellation of full ticket I should be getting total 1290Rs.
I had cancelled first ticket out of these two tickets on...