IndustryBuying.com — Faulty product delivered and no response from customercarw on return request made

Product purchased:iBELL IBL TD[protected]W professional toolkit pack
Purchased on june1
Delivered on June 4

The product sent is a used one..
The toolbox itself was damaged.
In the toolbox all the tools were in disorder and the screws and anchors were opened.
The white tape is seemed to be used.
The screw driver bits are rusted.