Infibeam Complaints & Reviews

There are lots of sites which delivers on stipulated time but not this site’s service.

Product delivery time on Infibeam.com says: 24 hours, but in fact it should be updated as 10-15 days. It’s the 12th Day and I’m yet to receive my product.

Customer service is pathetic. It’s bound to make you wait for latest 10-15 mins, which sometimes gets disconnected. Very frustrating!!!!

Purchase...

Dear Sir,

This is regarding my purchase for Devante My Tab from infibeam.com.I placed an order for Devante my tab (Costing Rs.7,200) using my credit card on 14-June-2012 in infibeam.com.They delivered a Rs.4,500 item after 10 days.As the delivered item is wrong one I called infibeam and informed after one week they arranged a pick up for item replaced.Then again taking 10 days of time they send me another one.This time they...

Dear sir I Prakash Das Have Purchased 1 laptop of Lenovo Cost Rs26,725.00 from www.infibeam.com for which Order No. is 9085967 , for which i hav paid online from my Bank account through netbanking,when they received the money they dispatch the product and i received it on 30-July2012 from BlueDart Courier around 1:30Pm and when i Opened/unpacked the package i found there was no laptop inside the Box, for that Immediately i called to customer...

Infibeam is selling most of the items way over MRP and cheating customers with sending fake Gift Vouchers
of their site. Do not reply back to emails , do not make refunds and customer care is full of shameless people
who will just buy time with delaying tactics.
They should be avoided at all costs and site should be closed
down for the public interest.

& SITE IS INFIBEAM...

I ordered Russal Hubs Hand Blender, I got within 2 days of order.. But that is having manufaturing defect.. Its not working in first use.
They are asking us to go to Survice Center to get it repaired, my point why I should run and why I should get the repaired product because I paid for new one....

I had ordered Rakhi hamper from infibeam on 25th of JULY. Same day i asked them How can I cancel my order .I didn't get any reply on 25th. On 26th july i could not check mail so i got their mail(which they have sent on 26th july) which clearly said I need to provide a reason for cancelling my order then only they can cancel it. I replied that i don't want to cancel and they must deliver the order as given in the order details. I...

Infibeam.com is a fraud site cheating customers.
I am facing too many problems with them.
They have sent me fake Gift vouchers , short shipment of gift vouchers and also
I ordered 200 gm eclairs and they only shipped 50gms that also in loose packing.
Sent many emails and many phone calls but no reply till now. Just asking again and again to
wait 48 hours.
Such sites should be banned and owners of...

Order ID: 8641486 Feb 16, 2012
I had ordered a book titled Product Lifecycle Management: Driving the Next Generation of Lean Thinking
for Rs. 374/- and had paid money by visa card. After almost a month of waiting, infibeam.com cancelled my order
and promised me to refund me my money.
They cancelled with Sub Order[protected] and now it's more than 4 months have been passed
i am still waiting for...

I had recently placed an order with infibeam for books and it took 10 days - yet my books are not dispaltched. They keep informing us that we have already dispatched to ExpressIT courier and we are not responsible now. ExpressIT courier folks do not have a practise to call and come at the customers residence. Infibeam does not take end-to-end responsibility....

The cash back they mentioned in the online shopping site has not given after purchase and they replied after the query as not applicable. But while I shop for the product it was mentioned as cash back R2000/- on that particular product. Also they mentioned the same in shopping site too. I am attaching the screen shot for the same from the site. Now after I complained about the cheating they removed the offer from site but they are not ready...

Hi All,

I have placed order on 10th May 2012 and as per status update at their website it was supposed to be delivered by 20th May 2012 but it was not delivered then i called them to check the status. After my call they said that item you have selected is out of stock. Kindly note that when i have placed the order it was available. Once again i called them after 1 week then they told me that item is still not yet came. And...

I purchased a DVD from Infibeam which turned out to be damaged with a prominent scratch on the disc. I notified Infibeam of the same and requested them to collect the DVD from me by sending someone to my residence. They answered back stating that as per their policy, if the customer requires a Replacement or a Store Credit, he or she has to ship the DVD back to the company on their (customer's) own expense. I made it clear to Infibeam...

Hi,

I have placed an order on May 7th.
Order# 8835206 –
Sub order# 17603088. Product name is Shahnaz Sha Plant Stem Cell. Product price: Rs. 2650.

I had placed an another order. Order# 8835280.
Sub order# 17603185. Product name is Biotique face & body Sun screen. Product price: Rs. 199.

The problem is both the orders had same tracking id [protected]. Due to...

Sir,
I had ordered a Genesis Cotton Shirt (Red, 40) on May 15, 2012.Already paid money for this.Shipping address & Billing address also included on it.Order no was : 8857692
But this order was received by Jassi Kumar[protected].When i called
Infibeam costumer service they told me this order is already delivered.Asked them want to know how my order
received by another person ? Last 10 days i am complaining...

Placed Order No.8905750 for kids wear and through my Corporation Bank debit card paid Rs.737.00 to infibeam.com. from Hyderabad No confirmation of having received amount and no intimation/invoice when the items will be sent to the address "Gadagottu Anuradha, House No.8/2, Kuchipudi (v) Amrutaluru Mandal, Guntur district, Pin: 522313. My cell No.[protected] got message like this: "POS transaction of INR 737,00 done from your account...

I have Purchased a red colour kurti in infibeam thru online shopping COD and my order 8815533.When I Opened I am terrible shocked with bad quality cloth which was tron and damaged.response from the customer care was bad.They asked me to return thru a courier.after sending it I didnt get any response from them.
I had very bad experience with Infibeam.com.

Infibeam.com
9th Floor,A-Wing,
Gopal Palace,Nehrunagar,br...

My name is Mr. Rajib L. Gogoi and I purchased a Karbonn A1 mobile handset online from www.infibeam.com website. Order No. # 8828207 dated 04/05/2012 for Rs: 4076 paid them at the time of delivery. Vide Invoice no. DT[protected], the product (IMEI No: [protected]) was delivered to me on 16/05/2012. After using 3 to 4 days, the handset had a speaker problem so I went to a Karbonn service center for further assistance.

After...

I placed the order for book (order ID:[protected]on april 13th and it is not yet delivered. It is shown that it is shipped on 4th may and reached cochin on 8th may through afl courier and after that no updates. I called afl cochin office twice without any status update. I dont know whether I get it or not..

I send mail to your customer service twice, didn't receive any reply.
Your courier and customer service is very...

Respected Sir

I booked a Wrist Watch of Exotica Sxlines EX-20 form Infibeam.com (By Order No. 8772119 on 10th April 2012). I received the Wrist Watch EX-20 through DTDC Couriers on 14th April 2012 by Courier Consignment No. Z60841369 but when I open the courier I Watch as a Dummy piece/Faulty (That couldn’t match what Image I saw on the website of Infibeam.com). I wrote a complaint to Infibeam.com regarding the same in their...

I am very disappointed by the service of Infibeam. The product was delivered in time in good condition but my message note was missing. I had written an email regarding the note, made international call to your customer care to confirm that my note has been received. And still it is so disappointing that there was no note message attached. How would my friend know that it is a gift for him from my side. He didn't even use the PSP thinking...