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you have replied that at any cost I need to pay that amount to close my account but my issue is when you are doing any changes to my account(i.e converting it from zero balance to some minimum balance account) why it was not informed at that time only that this will be minimum balance from now do you want to proceed. Else you may close the account. Other option could be negative balance was never communicated to me in these 2-3 years suddenly when I went to close that account it was said. Why it was no communicated that you are carrying negative balance in your bank account.
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