Inox Leisure / Inoxmovies.com — Allowing water bottle inside theatre basic need of human being Indian citizen

Address:Shree Mahalaxmi Canara Bank cross road Surathkal

I have been stopped from taking my water bottle inside theathre with harsh manner.
I never expected such kind of service from Inox movies Manipal. I had been to Inox in Bengaluru earlier, i was satisfied with the service. But the service which I got from Inox Manipal i never experienced anywhere till day. It a basic human right being an Indian citizen i can take water of my own anywhere, no one has to right to stop it. Each body is allergictic or cannot cope with outside drinking water . But Inox is treating people animals in this case by not allowing them to taking basic need ... I have to spend 3 hours of time inside theatre without water as I'm not comfortable with outside water.

Being an Indian citizen it is my right to have basic need, i have right to take my own water inside theatre..

Third class service from Inox

For sure I will take this next level if it happens again with me.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Guest,

This is further to your email regarding non allowance of outside food in INOX premises. The information is clearly stated on our tickets and at our Box office counters so that guests are aware prior to entry. It is also an industry norm and as company policy we follow the same.

For our guests we have arranged to serve a variety of food options that has high standards of quality .We have made exceptions in relaxation of house rule in cases where guests have medical condition or are infants. We have also made provisions in our premises to serve free purified water for all our guests.

We value your patronage and hope that you will continue to choose INOX as your movie destination.

Warm Regards,
INOX Support

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    INOX Leisure / INOXMovies.com Phone
    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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