Inox Leisure / Inoxmovies.com — Money got debited

My transaction timed out but the money got debited.Please help me with a full refund.
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INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.
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Dear Guest, Please mail us your contact details on [protected]@inoxmovies.com. We regret the inconvenience caused.
Dear Guest,

We apologize for the inconvenience caused to you. Kindly provide us with the following details to enable us to trace your booking and follow up on your request:

- Mobile number and email id provided for booking ticket(s)
- Date on which the booking was made
- Whether the booking was done through INOX website, INOX box office, Bookmyshow or Paytm.

Please mail us on [protected]@inoxmovies.com. Your concern is o[censored]tmost importance to us and we look forward to resolving it soon to your satisfaction.

Regards,
INOX Support

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    +91 22 4062 6900
    INOX Leisure / INOXMovies.com Address
    Viraj Towers, 5th Floor Western, Express Highway, Andheri (East), Mumbai, Maharashtra, India - 400093
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