[Resolved] Inox Leisure / Inoxmovies.com — Money not refunded for double payment

kush naik

Jul 19, 2022

Address:

INOX Nexus Forum Neighborhood Mall

I had ordered a popcorn and coke combo for 880 rupees at INOX: Nexus, whitefield Bangalore. While paying I used the upi payment but it didn’t work the first time, so I ended up paying full in cash. But the upi payment also went through.

I spoke to the supervisor at the theatre refreshments counter and he said I would get refund as early as possible and it have been 3 weeks
I have tried contacting him everyday but there is no response.

I have attached the bill showing cash payment and my upi transaction which debited the same amount at the same time.
Please help with the refund. Contact me at [protected] or [protected]@gmail.com

+2 photos

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Aug 20, 2022

Complaint marked as Resolved

INOX Leisure / INOXMovies.com customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2022

INOX Leisure / INOXMovies.com Customer Care's response Dear Guest,

We have received your mail and would like to inform you that we have sent this to the respective unit for further course of action. Please bear with us till then.

Your patronage of INOX is extremely important to us and we hope that you continue to visit us.

Warm Regards,
INOX Support