[Resolved]  Inox Leisure / Inoxmovies.com — No service provided

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Chitralaya Inox vizag

This is to provide information about the Inox chitralaya visakhapatnam. I have visited this theatre multiple times and encountered service issues number of times and asked the floor manager to rectify but none was done as i observed. On 28 may 2022 i visited Inox chitralaya theatre for top gun marviek movie at interval I was thirsty and went to drink water where the water filter was not working so I have asked floor manager for an explanation as I'm paying full tax for the movie and I have every right to ask but the manager said "I know it is not working and if you want water you drink the water from the filter which is not working or else leave it you can complain whom ever you want" which I was not expecting the answer. I have encountered multiple times. Few years back back i have found an cockroach 🪳 in the theatre where I have asked the manager and he has given me a vaild explanation and resolved the issue but now I have faced a very different floor manager who doesn't care about customer. I need a very good explanation from your department. I have video reference which I can provide on request. Without a quick response i will approach court of law filling a consumer case against Inox movies