Ion Exacense — Unsure if it is a legit company

Address:	Jayanagar
Website:	[email protected]

I was approached by aquacare from ION exacense for aquaguard filter service when they claimed they are a sister company to aquaguard n replaced all d filters n got d 2-year AMC done and charged me rs. 9350. Three months later when aquaguard service personnel approaced for routine service, they notified me about unbranded filters installed by aquacare people n indicated about the buildup of carbon deposits.. Four months since filter placement, my water filter ceased to function completely. Despite constant attempts, Customer support has only been assuring me that d service request has been raised and d service person will follow up very shotly, but no sign of him for over a week now. I feel cheated n need help in order to sue them. I still have d unbranded filters with me for proof sake along with their amc receipt.