iPhone — Exchange

Address:

Connaught place

I bought a iphone 11 128GB in green color, date of purchase-19-april-2021, from croma Connaught place.
From 20-april-2021, lockdown was applied in Delhi, croma store was closed, I want to exchange the phone because of the colour, I bought green colour, but I want black, because store was closed from[protected], I could not able to reach the store. But they are not ready to get it exchange. And also they are not ready for refund.
Am not satisfied with the service, and exchange policy, at the time of purchase staff didn't explain the exchange policy.

Please revert As soon as possible.

Thanks
Megha Narang
Meghanarang [protected]@gmail.com