[Resolved] IRB Infrastructure — Toll collected in excess by fooling
N
nrane98
I travelled from Mumbai to Pune and the total toll is Rs.270 i.e. Rs.203 at Khalapur and Rs.67 at Talegaon. I was having a active fastag with sifficient balance to travel . at khalapur I was debited with Rs.203 but at Talegaon toll the toll people fooled us saying there are no sufficient funds in my wallet and charged me more Rs.203. They were supposed to debit Rs.67 from fastag for which my fastag was having sufficient balance. The guys are fooling innocent people there. Check the screenshot attached. Rs.203 debited at Khalapur toll and I was supposed to be debited Rs.67 at Talegaon toll but the people harrased and forced me to pay more Rs.203 in cash. I want a refund for same. Ever since fastag is implemented I am using it not to be get fooled or looted by such guys.
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May 16, 2021
Complaint marked as Resolved
Refund was made. Thank you
IRB Infrastructure customer support has been notified about the posted complaint.
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