Irechargeonline.com — Online recharge dth failed and not refunded yet

Address:New Delhi, Delhi, 110074
Website:www.irechargeonline.com

I have done recharge two times for tatasky on 6th may, 2016. Both the transactions of rs 300 failed but my account was deducted rs 600 for the same. First time i have used debit card and 2nd time was doing though net banking.
The details are given below:
#1
Merchant reference number : 878mxvjx66f0vm4070g1
Ebs payment id : 53521557
Payment mode : visa debit card
Amount : 300.00
Transaction id : 878mxvjx66f0vm4070g1 order no. 41868

#2
Merchant reference number : qct243o1onnpz937thpu
Ebs payment id : 53522300
Payment mode : hdfc bank account
Amount : 300.00
Transaction id : qct243o1onnpz937thpu order no. 41891

The amount is not refunded yet. Please refund my amount asap.
My mail id: [protected]@gmail.com
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iRechargeOnline.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear service provider,
I have made online recharge of ₹300 on Airtel digital dth through your website as on 21st April 2016 order id 29237. Recharge was failed but amount was debited on my account. Request you to please do the needful and refund debited amount ₹300 as early as possible.
Regards,
Vaibhav Ligade
Good service
Radhakrishnan
How many times you asked for our comments it is not good
Radhakrishnan
I don't want to give any comment
Radhakrishnan
The amount is not refunded yet.Please check this urgently.

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