Comments
Same problem has been happening here in thoubal.. I have upgraded to Hd set top box with platinum package that is 500 rupees month but i got to see only 4 local channels and 3 hindi channel.. Many a times i have complain but we are helpless.. They are very regular in collecting their monthly fee but they never care the service they provide.. If there is any authority to monitor all these problem.. Pls do the needful.
Reply
I am a customer of istv since it was set up in Manipur. My location is lamphel Qtr. Under Telstar cable network. With the start of package system, your service become bad/worse in this area. I want uninterrupted service. Even I am ready for your monthly collection, the collector is irregular for the collection and this in turn effects my signal. What I want is, whether the collector come to collect monthly fees or not don't interrupt my signal, I am always ready for the fees. While complaining also they even don't pick up their phone. What to do or where to complain. Monthly wise calling and sicking for the signal is a bad idea, the collector must know his consumer, who are regular and who are not regular in payment. This complain is because I am not receiving signal even giving information to the caretaker/collector of this area from 7th November, 2019 till date.