[Resolved] Itzcash Card — Deactivation of card

atsdajay

from Delhi, Delhi

Address:	New Delhi, Delhi, 110085
Website:	www.itzcash.com

My wife card [protected] is deactivated due to wrong date of birth put by your representative.

Ince card is made we are unable to use and we sent kyc document to your mumbai address given by your customer care department. I think it might be more than 2 year we are not able to use our funds and company is not guiding us how to get activated card.

We approach itz through your seller batra communications. Followup with local staff jagat singh. No response.

What a bad attitude of company and irresponsibly itz write that kyc not in proper format. Why notitz delhi person tell us and give format you need for kyc and resolve issue.

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Feb 24, 2017

Complaint marked as Resolved

thanks

ItzCash Card customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

ItzCash Card Customer Care's response Dear Sir,

Greetings from ItzCash!

Please note that we are already look into your case & it will take 4-5 working days for solution. Request you to bear with us till then.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Sincerely,
ItzCash Customer Care Team

Feb 11, 2017

Updated by atsdajay feb 3rd document given, feb 4 email recived that ITZ team will coordinate. i am waiting for final outcome. yet issue is pending

Verified Support

Feb 17, 2017

ItzCash Card Customer Care's response Dear Sir,

We tried calling you on the given no but the same showed status as 'Switched Off" continuously hence please note that your case has been attended and is already under process and shalll update you by 24th Feb 17 with solution. Request you to bear with us till then.

For any other assistance, please feel free to call us on [protected]/61125757. We shall be happy to be of assistance to you.

Regards,
ItzCash Customer Care Team

Feb 24, 2017

Updated by atsdajay Thanks consumer complaints form. appreciate.