| Address: | 22-A , Ring Road, Lajpat Nagar iv Delhi, India 110024 | | Website: | www.facebook.com/Itzeazycom |
I approached Itzeasy for transfer of ownership of my Honda City car and paid Rs. 3, 000/- for the same.
After several weeks of following up, I found out that the transfer had failed due to some mistake at their end. I approached them for a refund and sent them details of my bank account as well on March 31st, 2022.
After this, they again stopped answering calls or responding to emails. I continued to follow up with them frequently.
After many follow ups, finally I was committed a refund of my Rs. 3, 000/- by a certain Ms. Nikita, on email, by 30th April 2022.
Now it is 5th May and the refund has still not been done.
Also, now they have stopped answering calls or responding to emails.
This is a completely fraudulent company and their CEO Himanshu KK should be taken to task by the authorities. Was this information helpful? | 
We take the feedback of our customers very seriuosly and continously work to improve the overall expereince.
We do not authorise third party complain site like this to handle our complains . We are writing just to counter the wrong and one sided narrative. We handle more than 10k orders every month. the number of complain on this site like this is not even 0.1 %. So, it does not represent actual picture. Also we are in tough Govt. documentation segment . Some time work gets delayed due to improper document or sign mismatch . But with time that also gets resolved .
To handle we have well defined ticket system, support number. Also all our customers get a dedicated relationship manager.