Iwqnbecommerce — Received damaged interior

I ordered a 7 kg washing machine but unfortunately I was not at home on delivery day I was standby though a phone call to delivery boy he rushed to deliver other parcel instead of this he checks only outside body of product .
After checking that he delivers .
When I came at home I personally do full inspection of interior and exterior of product I find that interior is not ok at all received a rusted drum that wasn't visible though shaded glass of washing machine. After that I raised it 2 times tey denied to exchange or refund.Seller is cancelled everytime when I raise for return through