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Ixigo Complaints & Reviews

3.4
Last updated Apr 26, 2024
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Ixigo reviews & complaints page 12

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S
S. Samson Paul Rajaiah
from Mumbai, Maharashtra
Nov 11, 2022
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Cancellation fees deducted - for flight cancelled by Airlines

I had a booking in this flight (6E -6697 for 26th Nov 2022) and the airline canceled this flight and gave option for another flight……which doesn’t solve the purpose

Hence I have cancelled the ticked………………..however the airline has charged cancellation fees (this ticked is booked the (ixigo)

Could you please clarify. The amount is still not reflecting gin my account

PNR : OVMV2B...
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J
Jeetuuu
from Ambala, Haryana
Nov 7, 2022
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Transaction session out

Today ie on 7Nov 2022 I was booking ticket from Mavli junction to Jaipur from UDZ JP SPCL SF train number 09722. Payment of 1049rs made through SBI net banking and amount got debited and session got timed out. Transaction reference number is IGAOPNQBE7...
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S
Sunny Kumar Ray
from SHILLONG, Meghalaya
Nov 3, 2022
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Money deducted from account but didn't not received ticket need refund

Money deducted from account but didn't not received ticket on 3 Nov 2022 around 8.25
Need refund...
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S
Sunny Kumar Ray
from SHILLONG, Meghalaya
Nov 3, 2022
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Need my money back

My name is sunny
On Thursday around 8.05 pm 2022
I try to book tickets for patna to Guwahati
Money got deducted from account but didn't not received ticket
I need my money back...
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N
naikvignesh
Oct 31, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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Money got deducted but not received any booking confirmation.

Hi,

I have booked my ticket from Ixigo portal with SV NAKODA TRAVELS on 6th November. My ticket has been booked, money got deducted from my account but not received any booking confirmation, also in Ixigo portal it is not showing any booking history.

Please find the transaction no below.
[protected]...
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Website:IXIGO.com

I booked Madurai to Ahmedabad flight ticket using IXIGO. The airline canceled the flight. I ask for a full refund of my money. The partial amount shows up in my bank statement. I asked for a full refund. I provided them with bank statement also as proof. Still, they did not refund my full money. I called their customer support so many times but no resolution. All proofs are there that IXIGO never refunded full amount. First they confuse everybody...
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A
Aparna Sahni
from Ambala, Haryana
Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but 2 tickets were not booked

Website:Ixigo

My money was debited but the 2 tickets were not booked and i lost Rs 3810.38...
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S
Shabu69
from Ernakulam, Kerala
Oct 27, 2022
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4614601898

I have been following up for my refund for the cancelled PNR [protected] since 2020 and no refund received as of today....
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F
Fheba
Oct 27, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Has not issued refund

I am Fheba, I have booked 1 tatkal ticket through ixigo app on 24 October 2022. The Tatkal ticket has waiting list TQWL 22 .Due to this I wasn't able to travel . Then, as per the Tatkal rules, any Tatkal waiting ticket if not confirmed seat then the amount will refunded to the customer by automatically cancelling the ticket. But I didn’t get the amount. Can you help me. If this is the case, I would never use ixigo app again....
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W
wittyeoja
Oct 26, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not reflecting in bank account.

I was booking tickets from Tatanagar to Bangalore on October 26th 2022 and the app was not working at all.
After the payment was transacted the irctc login page capcha had some issues because of which I couldn't login and the booking failed.
After which I tried to transfer the amount in the ixigo money max to my bank account but on further checking I found that it hasn't been refunded.
I strictly want my refund at the...
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V
vijiviswa
from Salem, Tamil Nadu
Oct 25, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Scam

[protected].48am)
[protected]
Today i booked train ticket (Departure) for 6 peoples (12675 Kovai express[protected] through ixigo, my money was debited through gpay but i did't got any mail or confirmation.
I want my money back or tick confirmation.
Please kindly help us. Below i mentioned my transaction details.
UPI transaction ID :[protected]
To: ixigo Ixigo.[protected]@axisbank
From: MRS...
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M
Mohith7891
from Jangareddygudem, Andhra Pradesh
Oct 25, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking pending sir..??

Hi, I'm Mohith.
I have been booking tickets in ixigo recently from a few months. Today I booked a ticket from eluru to Chennai Central, I had done my payment and it is successful, but at login page it appeared as server error and in booking transaction it shows the booking is pending......
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B
Bharath saie
Oct 21, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not done by ixigo

I have booked tickets from renigunta to vishakapatnam . The ticket was not booked but the amount was deducted..
and also the amount was not refunded back still.. so please relsove my issue

My booking id : IXITRS[protected]...
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A
Asferoz
from Thiruvarur, Tamil Nadu
Oct 20, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking error

I’ve paid a amount of 363.33 for train ticket at 11:15 am today and yet I haven’t received any details about my train trip neither e-ticket send to my mail. Kindly resolve this problem or refund my money as soon as possible....
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A
Allvina
Oct 19, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Refund

Address:India

I had booked a train ticket from chengannur to krishnarajapuram for 28th and the money has been deducted and later it says transaction failed . Now it says refund within 5-7 days. Please do refund my money back 865rs .
I've also attached the screenshots of my payment and ixigo's lies....
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G
GauravDere
from Mumbai, Maharashtra
Oct 16, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with application and dates

Address:Mumbai City, Maharashtra

Hi Team,

I booked ticket from Mumbai to Bali and Bali to Mumbai.

Date entered was 25th December 2022 to 31st December 2022.

But ticket got booked from 25th December 2022 to 31st January 2023.

After few days when I checked the ticket I got to know this issue.

I re confirmed that there is an issue with their app when I tried reschedule my tickets. Even after selecting...
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A
Anshu@801
from Patna, Bihar
Oct 12, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is deducted but ticket not show

Hello Sir,
I am booking a train ticket from Mirzapur to Patna Journey Date 17.10.2022 my money Rs 573 is deducted in my account UPI Reference Code is[protected] but ticket is not showing. So please help me and kindly provide my ticket...
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I
iamsyedsahil
from LUCKNOW, Uttar Pradesh
Oct 12, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited and ticket not issued

Please bring into your attention that yesterday i booked a ticket for BAREILLY TO LKO. while i completed the booking the money was debited from my account and ticket was not issued and the portal automatically closes.
train number and my all other transaction credentials are as below. I am attaching my google pay transaction slip for further reference..
Account name: Zia ul haque
Mail id : ar.[protected]@gmail.combr...
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S
sushil joshi 2a
Oct 10, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ixigo money didn't transferred into bank account

Website:www.ixigo.com

I had transferred money from ixigo money to my bank account, on website it is showing that money has been transferred to bank but is have been 3 days but i didn't receive that amount in my bank....
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V
Valtreyak
from Hyderabad, Telangana
Oct 10, 2022
Oct 25, 2022
This thread was updated on Oct 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money got deducted but never received ticket details

I have done a payment of 1216 for a bus ticket at 11:40 am today and i haven't Received any details of the bus or the trip as such. Neither the e ticket was sent to my mail. so kindly resolve this or refund the money asap....
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