Jain International Organisation [JIO] — claim no[protected] : rejection reason

Address:

Udaipur, Rajasthan, 313002

Am writing regarding my insurance claim#[protected] for eye operation of my Mother.

I chased multiple times on customer care number regarding the status of my claim, but every time I got the respond that it is under progress. After around 4 months of registering claim, I got a message on my registered phone number that it has been repudiated. On calling toll free no. I came to know that it rejected because of compulsory deduction of Rs 5000 per claim and total claim amount was rupees 3211.

On checking the JIO policies I found this term stating, "Additional Clause: Flat deductible of Rs. 5, 000 for any claim exceeding Rs. 50, 000"

As per above term, only for claims exceeding Rs. 50000 flat deductible of Rs. 5000 clause exist.

As my claim is of only Rs 3211 and does not fall under above clause, I request you to kindly revisit my claim and help in getting it reimbursed.

My details are as below:

· Policy No: [protected]P[protected]

· UHID No: [protected]

· JIO JAC No: [protected]