Jain International Organisation [JIO] — insurance policy

Address:	Mumbai City, Maharashtra
Website:	www.jio.net.in

Jio (Jain international organisation) through its web-site (http://www.jio.net.in/shravak-arogyam/) has been offering medical insurance for jains with attractive features like coverage of pre-existing illnesses with low premium etc. And many persons like me have subscribed.
I made online payment of inr 13107 through payumoney in october 2016 for renewal of my policy for 3rd year - phase 1. But policy was not issued. Then in march 2017 they demanded more rs 5000 approx. For policy else refund option was given. I opted for refund but till date i have not received refund.
In same way, they launched dental mediclaim scheme in june 2016. I paid for 8 members of my family for the same but till date neither policy nor refund was given. I sent many mails and then i called prudent brokers, mumbai[protected] ext no 6073 mr darshan. But he said now we are not attached with jain international organisation. He told me that i should get in touch with jio directly. No contact nos. Are proved on siteto contact. I have sent many mails to various jio id's as mentioned below, but no reply is received.
Darshan. [protected]@prudentbrokers.com
[protected]@gmail.com
[protected]@gmail.com
[protected]@jio.net.in
[protected].\[protected]. (Earlier provided in sms)
http://www.jio.net.in/
1st year tie was with national insurance.
2nd year tie up was with icici lombard
3rd year received call from star health insurance

I also came to know from various consumer complaint forums that many people like me have sent the premium and are waiting for the refund.
It looks like a big scam and i am finding my self so helpless and do not know what to do further.
| hope you will investigate into this so that many persons like me can get some remedy.
If you need any details or information i can forward it to you.

Thanks.