Jeevansathi Internet Services — No response from [protected]@jeevansathi.com
K
Kailasa718
Jun 3, 2021
This thread was updated on Jun 3, 2021
My account was suspended due to not verifying my identity. Once I received the notification, I submitted the information right away but my ID has not been reinstated. I have been reaching out to [protected]@jeevansathi.com for the last week but no one is responding. I have paid for the premium plus membership and would like to get my profile back as soon as possible. My profile ID is XRSZ1181.
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Jeevansathi Internet Services customer support has been notified about the posted complaint.
We would like you to know that the Profile ID XRSZ1181 had been sent routine verification Emails by our Quality and Assurance Team on the registered Email Address on 28th April and 11th May 2021. It was only when we failed to receive any response to any of those Emails within the stipulated time, did we temporarily suspend the profile 31st May 2021.
Also, we have duly responded vide Ticket ID #1663470 requesting all the necessary details from the member's end.
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Greetings from Jeevansathi.
We would like you to know that the Profile ID XRSZ1181 had been sent routine verification Emails by our Quality and Assurance Team on the registered Email Address on 28th April and 11th May 2021. It was only when we failed to receive any response to any of those Emails within the stipulated time, did we temporarily suspend the profile 31st May 2021.
Also, we have duly responded vide Ticket ID #1663470 requesting all the necessary details from the member's end.
Thanks and Regards,
Jeevansathi Support Team