[Resolved] Jeevansathi Internet Services — Sudden Suspension of Premium service profile ID:XRRX0759 with prior notice
B
BharaniK4565
Jun 21, 2021
Jun 24, 2021
This thread was updated on Jun 24, 2021
Jeevansathi suspended paid premium service profile ID:XRRX0759 within a 2 weeks of subscription without any reasons nd notice. Tried to reach out with their help email, no response. And try to reach out they provided contact number. NO one picking call. Requesting proper communication and resolve the issue at the earliest.
Appreciated all support.
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved
Jeevansathi Internet Services customer support has been notified about the posted complaint.
Greetings from Jeevansathi.
We would like you to know that we have found 10 profiles with the member's contact number- [protected], with different names- Raj N, Nitesh Vishnu, Bharani K, Bharani Kumar, Mr M, Mryar, Prady N, Jay ji.
Also, we have noticed that the member's registered Email ID- [protected]@gmail.com can be found to be associated with 2 more profiles under the names of- Aditya M and Himansu Shah. All the profiles have similar information, with similar photos across several profiles. We regret we do not allow such mismatch of information. hence we have had to suspend the profile.
Further, we had duly sent Emails for verification of details, however we failed to receive all the necessary details from the member's end.
We have requested the member to not create any further profile, else we shall have to remove that as well.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Jeevansathi.
We would like you to know that we have found 10 profiles with the member's contact number- [protected], with different names- Raj N, Nitesh Vishnu, Bharani K, Bharani Kumar, Mr M, Mryar, Prady N, Jay ji.
Also, we have noticed that the member's registered Email ID- [protected]@gmail.com can be found to be associated with 2 more profiles under the names of- Aditya M and Himansu Shah. All the profiles have similar information, with similar photos across several profiles. We regret we do not allow such mismatch of information. hence we have had to suspend the profile.
Further, we had duly sent Emails for verification of details, however we failed to receive all the necessary details from the member's end.
We have requested the member to not create any further profile, else we shall have to remove that as well.
Thanks and Regards,
Jeevansathi Support Team