Jeeves Consumer Services — No support for Marq AC bought with extended warranty

Address:MANOJ KUMAR VOODA 9-37-69,T-6 SVS PLAZA,VENKUNAIDU PETA

Claim ID :"FLRM-3G109F-X73BSC-BD2TCR2"

I raised the request in Oct'23 it has been 6+ months but I'm still waiting for the resolution.
Raised a complaint against My AC not working which was bought with Extended Jeeves Warranty. When the complaint was raised In Oct'23 technician (Bheemisetti Ganesh) visited my place and said that the motor fan needs to be replaced and ordered for the product. From then it started continuously, technician visiting my place very frequently but there is no resolution.

From the day I raised Complaint Technician ordered and changed "ODU fan motor, ODU PCB, ODU cylinder and compressor" changed multiple times in period of 6months and finally technician Bheemisetti Ganesh who is assigned to me, confirmed that the product is defective and repair can't be done because they have replaced almost all the parts in AC.But still company is forcing to do repair while there is no way.

Request team to replace the product with New product ASAP.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jeeves Consumer Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    1605
    Pending
    0
    Resolved
    191
    Jeeves Consumer Services Address
    #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, India - 560102
    View all Jeeves Consumer Services contact information