Jiomart Complaints & Reviews

My order was due on 18th April. the delivery man came, took the otp and was told to deliver it to the guard. however, the delivery was never made. the man took my parcel back or did not deliver it at all. it was a paid order.
SHAMEFUL FOR SUCH A BRAND.
This has happened more than once with Jiomart. it is a pity on brands like these....

Complaint against
JIOMART
Online grocery shop
Mumbai

Look at the following two screenshots
In both the order, you said, returned at 10:56 p.m.
A ### lie
We never returned any order
You deliver between 9:00 a.m. to 9:00 p.m.
Then how could we return at 10:56 p.m. in the night
What does it prove
Dirty and illegal trade practice your following permissible under...

I have ordered morivaHomes self-Adhesive B from jiomart but the product was delivered to me incomplete so I placed a return request but my return request not proceed yet. I got many messages about picking up the product but the product is not picking up yet please process my return request....

Complaint against
JIOMART
Online grocery fraud shop
Mumbai

GRIEVANCE SUBJECT
Persistent dirty and illegal habit not to deliver the order and then blame the customers for return. Shame on such fraudulent people

Grievance stands as follows

Look at the following screenshot
As usual, as per your dirty and illegal habit, you have played again, order never delivered...

Dear Sir/Madam,

I am writing to complain about the issue with my order of a headphone from Jio Mart. I placed the order on [29 March 2023] and paid for it through the JioMart app. However, after a week, I received a notification from Jio Mart that my order has been cancelled without any explanation or notification.

I am extremely disappointed and frustrated with this development as I have been waiting for my...

That's really disgusting . You guys are really really fraud ... I ordered 10 items and pay by online . Bt that's cancelled automatically but get no refund . It's too late around 10days bt i got nothing . And according to your policy we get our refund in just 7working days . What the ### is this ???? Fraud company ... 😡😡 I file a complain against you ....

I ordered a product and different product arrived and I registered a complaint, next day their helpline called and accepted that they delivered a wrong product. From that day they don't have any update. Their helpline is one of the worst I have ever seen, they just tell you what's available and can be seen on the website. They policy is 3-5 days, it been more nearly 10 days and counting. After they accepted their mistake they just ghost customers....

A prepaid order[protected]W was placed on Apr 14 for Grocery items and the promised delivery date was Apr 16, 2023.

Jiomart executives on my phone calls/emails kept promising that the order will definitely be delivered by the end of Apr 16, 2023.

Today is Apr 18, 2023 but the order is still not delivered. Raising tickets or talking to executives made no difference.

Ashwani Kumar
Order...

Product Name - Swadesi Stuff D116 Black Smart Watch
Shipment No -[protected]J fro JioMart,
Order No[protected]W,
Delivered defective product. The Watch is not working after even giving sufficient charge.
Total wastage of Money Rs. 439.00

Pl. Help to refund my Amount....

Complaint against
JIOMART
Online grocery shop
Mumbai

GRIEVANCE SUBJECT
Very dirty and illegal habit, not to deliver the order and then blame it on customer, that you have return it.

GRIEVANCE STANDS AS FOLLOWS

Look at the following screenshot.
You said, we have returned it. A totally false allegation, as this order was never delivered, so where is the question...

I placed an order for Wonderchef Turbo Dual Speed Food Processor with Non-slip Base (Black) on JioMart. The product was delivered to me as a defected product. I contacted the customer care for refund of my amount and return of the product. However, the company rejected my refund and return request three times. With best of my efforts, I couldn't get my money back. The customer care is asking me to visit the service centre for further assistance....

I received wrong product when I ordered from Jiomart and when I raised return request they are not accepting...

Dear sir

After so many phone calls and emails jio Mart is not able to deliver my prepaid order so pls refund me my amount I have paid with interest because I have used credit card to make the payment then why should I bear the cost incurred due to yours negligence and fraudulent act.

Stop this fraudulent act of misguiding customer and taking away money on prepaid order....

Orders are not getting delivered, tried raising complaint but they are simply closing the request without proper resolution....

I have raised multiple times i have not received the refund of 938.5 rupees. I checked with my Bank and they confirmed the ARN number is not processed from the merchant. The customer care has zero clue they just copy paste the message and have not idea how to resolve. I had to tell them to check as the ARN can be processed but doesn't mean the amount is credited.

Refer screenshot for details...

Money deducted from account. HDFC MSG written below:-HDFC Bank: Rs 1291.51 debited from a/c **4747 on 25-03-23 to VPA [protected]@yesbank(UPI Ref No[protected]. Not you? Call on [protected] to report...
I pay to jioMart through Amazon pay UPI no [protected]@apl on 25 March. Order showing error at this time. Money deducted. I talk to Amazon pay customer care and he said:- payment stuck in HDFC Bank server and send mail regarding...

I ordered a dress on 17-March, which was delivered on 27-March. The dress was totally different from online listing, so I returned it on 28-March. Now they are not refunding my money at all. Everyday they are sending me same message that "your refund against the order id failed due to technical glitch, to reprocess your refund, request you to share your bank details by writing to [protected]@jiomart.com". I have already send them my 2 bank account...

Dear Sir/Madam,
I wish to bring your kind attention, on a unethical practices done by big brands like Jiomart, Me and Moms Pvt Ltd and their logistic partner, I ordered a pram (Mee Mee Baby Stroller) from jiomart website on 4th april 2023 with order no[protected]M. I was asked to pay 3599 rs in advance, but later during delivery they send a soap cleaner instead of pram (Baby Stroller). When asked to replace the wrong order,...

I ordered a soundbar of rs 4999 from jio mart on 6th April 23, it says delivery on 7th now everyday the delivery date is shifting by one day. Customer care has no clue about the order and they are saying to wait till 13th April for the resolution. I am very much afraid how long this may continue. Can someone please help me with the order delivery?...

Complain reminder
shipment no[protected]J
groceries- gluten free aata
Please note the above item was ordered by me on 22/03/2023 and the delivery date was 29/03/2023 but till date, you have not delivered my item. Your service is worst.
Refund my money immediately without any delay. Because you fail to deliver it in the timeframe. Return my money immediately and don't cheat on people. My hard money involves...