E & My family were on vacation at manali on 26.4.2023 and we visited Hidmba Devi temple where this company was promoting themselves by giving away lucky draw gift vouchers we won one of them and they took us to there office for there membership presentation. They explained everything about their membership of 1, 95, 000₹ we showed our interest and bought the membership through debit card EMI process in which they offered us 36 months of tenure but next day we received a mail from our bank of this transaction in which the EMI period was of 12 months and we contacted the staff which we bought our membership from and informed them about our issue they said we will receive a call from their accounts management side in a day or two for the necessary changes to 36 months but we didn't receive any call even after a week and we are not getting any response from their toll free number customer care and noida office number.
I sent a mail for cancellation of membership within 15 days as per company policy but no one reply and take action. I wrote number of mails but no use.I want to cancel the membership and want my money back. Was this information helpful? | 
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