I ordered cake online for my son's 1st year's birthday through Just bake App. Initially I ordered accessory basket but later I changed to number theme design and they confirmed change in whatsapp. Cake was supposed to be delivered on June15th 2019.
At the last moment they have delivered wrong design even that was not intact. Broken. This would be my last time that I use Just bake. No response from customer care either.
Most stupid question I have faced is, after 3 days they are asking me if I have cut the cake or is it available? How can they expect me to keep the cake as it is? Do they expect me to have the party without cake. I have attached the pics of broken cake and the whatsap chat.
Order Number: JBASD0044498
I need refund for this poor service
1. Wrong design
2. Broken cake
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