JustDial.com — ECS Service not being stopped

I have my business listed in JustDial as a business. I have been on a monthly ECS Plan since Dec 2022. I have finished 4 months in the service and I wrote to them repeatdly to cancel my services. However they said they cannot stop ECS and I will have to pay irrespective of wether I am using their service or even if my business is runnings.

This is a scam and I was told I would end my services whenever I wanted. I have written to justdial and [protected]@justdial and also spoke to numerous people on phone havent' heard any resolution yet.