JustLikeNew.in — Phone not returned

Address:	560104
Website:	www.justlikenew.in

I have given my moto x gen2 for repair on 1st of april 2016, i was charged 300 rs for diagnostic. The issue was with the screen and i get a call saying that the phone could not be repaired. I did ask them to return the phone, but as of now they have not returned the phone. I did speak to one of their customer care executives over chat and was promised to get my phone back within a day. It has been over a week now and still they have not returned my phone. I have tried their number multiple times, the call goes un answered. I would stay away from these guys if i were you.

Chat transcript:
Chat started on 12 apr 2016, 12:27 pm (Gmt+0)

(12:27:27) *** visitor 29301041 joined the chat ***
(12:27:27) visitor 29301041: hello
(12:27:37) visitor 29301041: i would like to know the status of my order number : 3944471
(12:28:15) *** aishwarya joined the chat ***
(12:28:25) aishwarya: give me sometime
(12:31:25) visitor 29301041: ok
(12:34:42) aishwarya: im sorry sir we couldn't repair your device
(12:35:04) visitor 29301041: ok, how about returning the device then?
(12:35:23) visitor 29301041: i havent heard from you guys in two weeks, i suppose?
(12:35:32) visitor 29301041: could you please initiate a return?
(12:35:55) aishwarya: we will return the device tomorrow for sure sir